Omega Sales Assistant
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Sep 10, 2026
About Omega
Omega is one of Switzerland’s most distinguished watchmakers, celebrated since 1848 for precision, innovation, and an enduring spirit of exploration. As an employer, the Maison offers a refined environment where horological heritage meets advanced engineering, design excellence, and global storytelling. Its teams contribute to iconic timepieces associated with space exploration, ocean discovery, elite sport, and timeless elegance, while upholding the exacting standards of Swiss craftsmanship. Omega values expertise, curiosity, and collaboration, providing professionals with opportunities to grow within an international luxury house that combines technical mastery with cultural prestige and a forward-looking commitment to quality, sustainability, and performance.
Omega Rome Fiumicino Airport seeks experienced Sales Assistant. Full-time luxury retail role requiring 3–4 years experience, English and Mandarin Chinese fluency.
Role & Responsibilities
- Deliver excellence in customer service and sales consultancy to Omega clientele, ensuring personalized attention and fulfillment of client aspirations
- Achieve sales objectives through effective client engagement, relationship management, and consultative selling techniques
- Maintain boutique presentation standards in alignment with Omega brand identity, including display merchandising and visual presentation
- Organize and manage shop floor operations, back-office functions, and stock inventory to ensure optimal order and efficiency
- Provide comprehensive pre-sale consultation and post-sale support to enhance customer satisfaction and loyalty
- Work flexible shift patterns as required to support boutique operations across extended retail hours
Qualifications
- Minimum 3–4 years of demonstrated retail sales experience
- Strong commercial orientation and sales target achievement record
- Excellent interpersonal and communication skills with proven ability to adapt communication style to diverse clientele
- Proficiency in identifying client needs and matching solutions to customer profiles
- Problem-solving capability and ability to handle complex client situations with composure
- Strong computer proficiency and high aptitude for technology adoption
Skills
Experience
Minimum 3–4 years of professional retail sales experience, ideally within luxury watches, jewelry, or selective retail environments. Demonstrated track record of achieving sales targets and managing client relationships in a high-touch retail setting.
Education
Secondary education required; additional retail training, sales certification, or luxury brand qualifications are advantageous.
Workplace
This position is based in Fiumicino, Lazio, Italy, within easy reach of Rome.
Culture
Omega fosters a culture rooted in precision, innovation, and Swiss watchmaking excellence, where employees contribute to a legacy of technical mastery and iconic design. As an employer, the brand values collaboration, craftsmanship, and continuous improvement, offering a refined environment shaped by heritage, performance, and a forward-looking spirit.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Omega, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.