Omega Sales Advisor

About Omega

Omega is one of Switzerland’s most distinguished watchmakers, celebrated since 1848 for precision, innovation, and an enduring spirit of exploration. As an employer, the Maison offers a refined environment where horological heritage meets advanced engineering, design excellence, and global storytelling. Its teams contribute to iconic timepieces associated with space exploration, ocean discovery, elite sport, and timeless elegance, while upholding the exacting standards of Swiss craftsmanship. Omega values expertise, curiosity, and collaboration, providing professionals with opportunities to grow within an international luxury house that combines technical mastery with cultural prestige and a forward-looking commitment to quality, sustainability, and performance.

Role & Responsibilities

• Welcome, advise and guide clients throughout their purchasing journey.
• Make sales in the boutique, remotely or as part of specific initiatives.
• Develop and retain clients through personalised follow-up.
• Provide after-sales service and handle client enquiries.
• Manage and update client records.
• Participate in client-retention and client-communication initiatives.
• Prepare mailings and shipments for clients.
• Help install and refresh window displays.
• Set, inspect and wind the watches on display.
• Help dismantle and reorganise window displays.
• Maintain the sales area's presentation in line with brand standards.
• Maintain the cleanliness and presentation of window displays, display furniture and sales counters.
• Process payments in accordance with current procedures.
• Help manage the cash float and related banking transactions.
• Process tax-free sales.
• Help manage client orders and stock movements.
• Track incoming goods and merchandise entrusted to the boutique.
• Maintain boutique management documents and tools.
• Support continuity of the boutique's operational activities as service needs require.

Qualifications

• Commercial or sales-related training; CAP to Bac+3 recommended.
• A successful first experience in sales, ideally in luxury, watches, jewellery or premium retail.
• An interest in technical, high-end products.
• A strong customer-service orientation and excellent interpersonal skills.
• Rigour, energy and a team-oriented approach.
• Fluent English is essential; another language is an asset.

Experience

A first successful experience in sales, ideally in luxury, watches, jewellery or premium retail.

Education

Commercial or sales-related training; CAP to Bac+3 recommended.

Culture

Omega fosters a culture rooted in precision, innovation, and Swiss watchmaking excellence, where employees contribute to a legacy of technical mastery and iconic design. As an employer, the brand values collaboration, craftsmanship, and continuous improvement, offering a refined environment shaped by heritage, performance, and a forward-looking spirit.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.