- Location
- Βουκουρεστίου 2 (View map)10557 AthensGreece
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Oct 28, 2026
About Omega
Omega is one of Switzerland’s most distinguished watchmakers, celebrated since 1848 for precision, innovation, and an enduring spirit of exploration. As an employer, the Maison offers a refined environment where horological heritage meets advanced engineering, design excellence, and global storytelling. Its teams contribute to iconic timepieces associated with space exploration, ocean discovery, elite sport, and timeless elegance, while upholding the exacting standards of Swiss craftsmanship. Omega values expertise, curiosity, and collaboration, providing professionals with opportunities to grow within an international luxury house that combines technical mastery with cultural prestige and a forward-looking commitment to quality, sustainability, and performance.
The Retail Sales Advisor sells and promotes OMEGA products, delivers exceptional customer service, and contributes to boutique sales targets. The role also covers store security, transactions, presentation, visual merchandising, communication and product knowledge.
Role & Responsibilities
- Welcome and serve customers with a friendly approach, delivering a complete and memorable experience.
- Maintain familiarity with current and past products and with the functions of watches and other OMEGA products, providing customers with detailed and reliable sales and service information.
- Display merchandise as directed.
- Contribute to monthly, quarterly and annual boutique sales targets and objectives.
- Deliver exceptional customer service in person, by email and by phone.
- Follow company procedures for opening and closing the store and process deliveries correctly.
- Handle transactions securely and responsibly, including till operations, cash reconciliation, payments, cash, credit cards and international currencies.
- Keep the store clean and presentable, including both the back of house and sales floor; maintain visual merchandising standards and awareness of health and safety.
- Follow company policies and regulations, attend briefings as directed by the line manager, present professionally to customers and colleagues, communicate clearly, and serve international customers with awareness of their customs and cultures.
- Attend regular training and take responsibility for proactively learning new products and applying training and instructions, to provide customers with sound product knowledge.
Qualifications
- Experience in retail at sales advisor level.
- Experience in watch or jewellery retail, or prestige retail, is preferred.
- Understanding of luxury retail.
- A genuine interest in OMEGA, watches, or selling in a luxury retailer.
- Excellent knowledge of English.
Skills
Experience
Experience in retail at sales advisor level; experience in watch or jewellery retail, or prestige retail, is preferred.
Culture
Omega fosters a culture rooted in precision, innovation, and Swiss watchmaking excellence, where employees contribute to a legacy of technical mastery and iconic design. As an employer, the brand values collaboration, craftsmanship, and continuous improvement, offering a refined environment shaped by heritage, performance, and a forward-looking spirit.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Omega, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Sales Consultant», «Client Advisor», «Retail Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.