Omega Luxury Watch Sales Associate

About Omega

Omega is one of Switzerland’s most distinguished watchmakers, celebrated since 1848 for precision, innovation, and an enduring spirit of exploration. As an employer, the Maison offers a refined environment where horological heritage meets advanced engineering, design excellence, and global storytelling. Its teams contribute to iconic timepieces associated with space exploration, ocean discovery, elite sport, and timeless elegance, while upholding the exacting standards of Swiss craftsmanship. Omega values expertise, curiosity, and collaboration, providing professionals with opportunities to grow within an international luxury house that combines technical mastery with cultural prestige and a forward-looking commitment to quality, sustainability, and performance.

Role & Responsibilities

• Create a welcoming and approachable luxury environment.
• Build in-depth knowledge of the product range and its distinctive characteristics.
• Cultivate lasting client relationships through memorable experiences that share insights into OMEGA’s heritage.
• Use available training to engage, inform and retain a satisfied, loyal client base.
• Deliver a distinctive experience to every client.
• Meet and exceed sales goals.
• Provide a high level of client service through personalized product-maintenance contact.
• Develop prospective clients through clienteling, networking and outreach.
• Maintain and grow existing client relationships, recording milestones, preferences and future-purchase goals.
• Support team members in the sales process in accordance with boutique protocols.

Qualifications

• 2–5 years of luxury retail experience, preferably in watches or fine jewelry.
• Strong selling capabilities and customer service skills.
• Effective written and oral communication skills.
• Adaptability and willingness to learn the technical aspects of the watch collection.
• Negotiation skills.
• Passion for selling.
• Ability to work a flexible schedule throughout the week.
• MS Office experience is highly desirable.

Skills

Experience

2–5 years of luxury retail experience, preferably in watches or fine jewelry.

Benefits

Health, dental and vision insurance for employees and dependents, effective the first day of the month after 30 days, with an employer contribution; immediate 401(k) participation and a 100% vested employer match after one year (up to 4% employer match with a 5% employee contribution); company-paid life insurance and long-term disability; 18 paid time off days annually, increasing to 23 after five years; seven annual paid days for extended medical, parental and military leave; holiday pay; voluntary FSA, short-term disability and accident/hospital indemnity insurance; employee product discount; Transitchek commuting or parking savings of up to $270 pre-tax per month; internal transfer and growth opportunities; $500 employee referral bonuses; free parking where applicable.

Culture

Omega fosters a culture rooted in precision, innovation, and Swiss watchmaking excellence, where employees contribute to a legacy of technical mastery and iconic design. As an employer, the brand values collaboration, craftsmanship, and continuous improvement, offering a refined environment shaped by heritage, performance, and a forward-looking spirit.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.