Omega Luxury Sales Associate

About Omega

Omega is one of Switzerland’s most distinguished watchmakers, celebrated since 1848 for precision, innovation, and an enduring spirit of exploration. As an employer, the Maison offers a refined environment where horological heritage meets advanced engineering, design excellence, and global storytelling. Its teams contribute to iconic timepieces associated with space exploration, ocean discovery, elite sport, and timeless elegance, while upholding the exacting standards of Swiss craftsmanship. Omega values expertise, curiosity, and collaboration, providing professionals with opportunities to grow within an international luxury house that combines technical mastery with cultural prestige and a forward-looking commitment to quality, sustainability, and performance.

Role & Responsibilities

• Create a welcoming, approachable luxury environment.
• Demonstrate in-depth knowledge of the product range and its distinctive characteristics.
• Build lasting client relationships through memorable experiences that share insights into OMEGA’s heritage.
• Use training resources to engage, inform and retain a satisfied, loyal client base.
• Provide a distinctive experience to every client.
• Meet and exceed sales goals.
• Deliver personalized client service related to product maintenance.
• Develop prospective clients through clienteling and networking.
• Maintain and grow existing client relationships, recording milestones, tastes and goals to inform future purchases.
• Support team members throughout the sales process in accordance with boutique protocols.
• Reach new prospects and develop the client base through networking and outreach.

Qualifications

• 2–5 years of luxury retail experience, preferably in timepieces or fine jewelry.
• Strong selling ability and customer-service skills.
• Effective written and verbal communication skills.
• Adaptability and willingness to learn the technical aspects of the timepiece collection.
• Negotiation ability.
• Passion for selling.
• Ability to work a flexible schedule throughout the week.
• MS Office experience is highly desirable.

Skills

Experience

2–5 years of luxury retail experience, preferably in timepieces or fine jewelry.

Benefits

Health, dental and vision insurance for employees and dependents, effective the first day of the month after 30 days, with an employer contribution; immediate 401(k) participation and a 100% vested employer match after one year (up to 4% with a 5% employee contribution); company-paid life insurance and long-term disability; 18 PTO days per year, increasing to 23 after five years; seven days of extended paid medical, parental and military leave per year; holiday pay; voluntary FSA, STD and accident/hospital indemnity insurance; employee product discount; Transitchek commuter or parking savings of up to $270 pre-tax per month; internal transfer and growth opportunities; $500 employee referral bonuses; free parking where applicable.

Culture

Omega fosters a culture rooted in precision, innovation, and Swiss watchmaking excellence, where employees contribute to a legacy of technical mastery and iconic design. As an employer, the brand values collaboration, craftsmanship, and continuous improvement, offering a refined environment shaped by heritage, performance, and a forward-looking spirit.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.