Omega Keyholder — Luxury Timepieces
- Location
- JacksonvilleFloridaUSA
- Seniority
- Junior
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- May 11, 2026
About Omega
OMEGA is a Swiss luxury watchmaker and a member of the Swatch Group. The maison is renowned for technical excellence, precision timekeeping and iconic design, with a heritage of innovations in chronometry and notable partnerships in sport and exploration. OMEGA positions itself at the intersection of haute horlogerie and accessible luxury, combining artisanal watchmaking with global retail presence.
OMEGA — Keyholder (Luxury Timepieces) in Jacksonville, FL. Lead boutique opening/closing, deliver high‑touch client service and support sales.
Role & Responsibilities
- Assume responsibility for opening and closing the boutique, ensuring security, cash reconciliation and adherence to company procedures.
- Deliver exemplary client service and personalized clienteling to cultivate long-term relationships and drive repeat business.
- Support and coach sales associates on product knowledge, sales techniques and merchandising standards to meet boutique targets.
- Manage point-of-sale transactions, returns and after-sales processes with accuracy and compliance.
- Maintain visual merchandising, stock levels and inventory control; liaise with store management on replenishment and loss-prevention measures.
- Act as the primary on-site escalation point in the absence of the store manager, representing the brand with professionalism.
Qualifications
- Proven retail experience with responsibility for opening/closing or supervisory duties, preferably in luxury watches, jewelry or premium accessories.
- Demonstrable track record of achieving sales targets and delivering high-touch customer experiences.
- Strong numeracy and reliable cash-handling skills; familiarity with POS procedures and cash reconciliation.
- Impeccable presentation, punctuality and the ability to work flexible hours including weekends and peak retail periods.
- Authoritative knowledge or strong interest in horology is highly desirable.
Skills
Experience
Typically 2+ years of retail experience, with prior responsibility for opening/closing or supervisory tasks; experience in luxury watches or jewelry strongly preferred.
Education
High school diploma or equivalent; vocational training in retail or luxury goods is advantageous.
Workplace
The role is situated in Jacksonville, Florida, USA.
Culture
OMEGA blends Swiss watchmaking heritage with contemporary retail excellence. The brand emphasizes product mastery, client-focused service and disciplined operational standards, fostering a professional environment where precision and luxury-brand stewardship are paramount.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Omega, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Keyholder», «Boutique Keyholder and Sales Supervisor», «Assistant Store Manager — Keyholder», «Luxury Sales Keyholder», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.