Omega International Sales Trainer

About Omega

Omega is one of Switzerland’s most distinguished watchmakers, celebrated since 1848 for precision, innovation, and an enduring spirit of exploration. As an employer, the Maison offers a refined environment where horological heritage meets advanced engineering, design excellence, and global storytelling. Its teams contribute to iconic timepieces associated with space exploration, ocean discovery, elite sport, and timeless elegance, while upholding the exacting standards of Swiss craftsmanship. Omega values expertise, curiosity, and collaboration, providing professionals with opportunities to grow within an international luxury house that combines technical mastery with cultural prestige and a forward-looking commitment to quality, sustainability, and performance.

Role & Responsibilities

• Design, develop, and deliver training programs for retail and wholesale sales teams to address their specific needs and maximize sales performance.
• Conduct international and Headquarters-based training on OMEGA products, services, and sales techniques for retail and wholesale employees through classroom instruction, on-the-job training, workshops, and virtual presentations.
• Develop current, engaging training materials, presentations, and resources.
• Take continuous ownership and accountability for assigned projects.
• Coordinate and support local training teams, monitoring their training plans and activities.
• Coach local trainers and sales associates on luxury selling techniques, clienteling, and high-end customer experience standards to help achieve boutique sales targets.
• Ensure sales associates have in-depth knowledge of boutique products and can effectively communicate their features and benefits to customers.
• Identify local training needs, consolidate feedback on completed programs, and recommend improvements.
• Support local trainers in assessing boutique sales staff performance, providing constructive feedback, and developing tailored improvement plans.

Qualifications

• Proven work experience as a Sales Trainer or in a similar role.
• Ability to conduct training sessions, coaching, and interactive activities that engage sales staff and align with Headquarters strategies.
• Strong communication and presentation skills, including the ability to motivate sales staff at varying seniority levels.
• Ability to create clear, concise, well-organized, and grammatically correct written documents.
• Digital proficiency, including the ability to structure lessons and create content for e-learning platforms.
• Passion for people development and a collaborative, flexible approach to learning and growth.
• Strong team player with experience collaborating with stakeholders across functions and locations.
• Reliability, excellent organizational skills, and problem-solving abilities.
• Willingness and flexibility to travel up to 50%.
• Fluent German and English; good knowledge of French. Any additional language is an asset.

Skills

Experience

Proven work experience as a Sales Trainer or in a similar role.

Culture

Omega fosters a culture rooted in precision, innovation, and Swiss watchmaking excellence, where employees contribute to a legacy of technical mastery and iconic design. As an employer, the brand values collaboration, craftsmanship, and continuous improvement, offering a refined environment shaped by heritage, performance, and a forward-looking spirit.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.