Omega E-Commerce and CRM Executive

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Location
Employment Temporary
Seniority Mid-Level
Posted Feb 3, 2026

Join Omega in London as an E-Commerce and CRM Executive. This maternity cover role offers a chance to work with a leading luxury brand within the Swatch Group, focusing on digital strategy and customer engagement.

Overview

Omega, a prestigious brand under the Swatch Group, is renowned for its precision timepieces and innovative spirit. As part of the Swatch Group, Omega benefits from the conglomerate's extensive resources and commitment to excellence, making it a distinguished employer in the luxury watch industry.

Role & Responsibilities

  • Manage and optimize the e-commerce platform to enhance user experience and drive sales.
  • Develop and implement CRM strategies to improve customer engagement and retention.
  • Analyze sales data and customer feedback to inform strategic decisions.
  • Coordinate with marketing and sales teams to align online and offline initiatives.
  • Oversee digital marketing campaigns to boost brand visibility and online traffic.
  • Ensure the e-commerce site is updated with the latest product information and promotions.

Qualifications

  • Bachelor's degree in Marketing, Business, or a related field.
  • Proven experience in e-commerce and CRM management within the luxury sector.
  • Strong analytical skills with the ability to interpret data and trends.

Skills

Proficiency in e-commerce platforms and CRM software. Excellent communication and interpersonal skills. Ability to work collaboratively in a fast-paced environment. Strong organizational and multitasking abilities.

Experience

A minimum of 3 years of experience in e-commerce and CRM roles, preferably within the luxury retail industry.

Education

Bachelor's degree in Marketing, Business, or a related field.

Workplace

This position is based in London, England, UK. Cerulean lists 469 open roles in London, including 37 posted recently. The broader England area accounts for 589 active listings on Cerulean, 47 of which are new. In UK as a whole, Cerulean currently features 624 open positions, with 48 posted this week.

Benefits

Competitive benefits package including health insurance, retirement plans, and employee discounts on luxury products.

Culture

Omega fosters a culture of innovation and precision, encouraging employees to excel in a dynamic and supportive environment. The brand values creativity and collaboration, providing opportunities for professional growth within the prestigious Swatch Group.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.