- Employment
- Part-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Oct 16, 2026
About Omega
Omega is one of Switzerland’s most distinguished watchmakers, celebrated since 1848 for precision, innovation, and an enduring spirit of exploration. As an employer, the Maison offers a refined environment where horological heritage meets advanced engineering, design excellence, and global storytelling. Its teams contribute to iconic timepieces associated with space exploration, ocean discovery, elite sport, and timeless elegance, while upholding the exacting standards of Swiss craftsmanship. Omega values expertise, curiosity, and collaboration, providing professionals with opportunities to grow within an international luxury house that combines technical mastery with cultural prestige and a forward-looking commitment to quality, sustainability, and performance.
OMEGA is hiring permanent part-time Client Advisors at its Bondi Junction boutique for 25-hour and 32-hour-per-week positions; weekend availability is required. The role builds client relationships, supports boutique sales and operations, and delivers expert service across OMEGA collections.
Role & Responsibilities
- Build lasting client relationships, cultivate loyalty and repeat business, and deliver world-class service.
- Contribute to boutique sales targets through exceptional service and product expertise.
- Support the growth and maintenance of the client and VIP database, including personalised follow-up and engagement.
- Develop an in-depth understanding of OMEGA’s heritage, collections, innovations and watchmaking expertise.
- Maintain boutique presentation standards in line with the brand’s luxury positioning.
- Assist with visual merchandising, stock presentation and boutique operations, including stock counts and inventory management.
- Organise and maintain boutique resources, including product packaging, warranties, instruction manuals and visual merchandising materials.
- Participate in ongoing training and product education to enhance knowledge and performance.
Qualifications
- Previous experience in luxury retail, luxury fashion, jewellery, watches or a client-focused premium environment.
- Ability to build strong client relationships and deliver exceptional customer experiences.
- Outstanding communication and interpersonal skills, with an eye for presentation.
- Initiative, energy and enthusiasm, and flexibility to work retail trading hours, including weekends and peak trade periods.
- Experience, knowledge or a passion for luxury watches is highly regarded.
- Weekend availability is required.
Skills
Experience
Previous experience in luxury retail, luxury fashion, jewellery, watches or a client-focused premium environment; experience, knowledge or a passion for luxury watches is highly regarded.
Workplace
This position is based in Sydney, New South Wales, Australia.
Explore jobs in Australia.
Benefits
Attractive performance-based incentive opportunities; generous employee discounts across Swatch Group brands; extensive learning and development opportunities, including access to global product and brand training.
Culture
Omega fosters a culture rooted in precision, innovation, and Swiss watchmaking excellence, where employees contribute to a legacy of technical mastery and iconic design. As an employer, the brand values collaboration, craftsmanship, and continuous improvement, offering a refined environment shaped by heritage, performance, and a forward-looking spirit.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Omega, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Relations Advisor», «Luxury Sales Advisor», «Boutique Sales Associate», «Retail Client Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.
