Omega Client Advisor
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Join Omega in Sydney as a Client Advisor, providing exceptional service and expertise in luxury timepieces. Located in Bondi Junction, this role offers growth within The Swatch Group.
Overview
Omega, a prestigious brand within The Swatch Group, is renowned for its exquisite timepieces and commitment to precision and innovation. As part of The Swatch Group, Omega benefits from the resources and global reach of one of the world's largest watchmaking conglomerates, offering unparalleled opportunities for career advancement and professional growth.
Role & Responsibilities
- Provide exceptional customer service and personalized advice to clients.
- Maintain in-depth knowledge of Omega products and heritage.
- Achieve sales targets and contribute to store profitability.
- Assist with visual merchandising and store presentation.
- Build and maintain strong client relationships through follow-up and clienteling.
- Handle customer inquiries and resolve issues promptly.
Qualifications
- Previous experience in luxury retail or a similar customer-facing role.
- Proven track record of achieving sales targets.
- Strong understanding of luxury goods and customer service excellence.
Skills
Experience
A minimum of 2 years of experience in luxury retail or a similar customer-facing environment is required.
Education
A high school diploma or equivalent is required. Further education in business or retail management is advantageous.
Workplace
This position is based in Sydney, New South Wales, Australia. Cerulean lists 107 open roles in Sydney, including 2 posted recently. The broader New South Wales area accounts for 115 active listings on Cerulean, 2 of which are new. In Australia as a whole, Cerulean currently features 185 open positions, with 4 posted this week.
Benefits
The position offers a comprehensive benefits package, including health insurance, employee discounts, and opportunities for professional development within The Swatch Group.
Culture
Omega fosters a culture of excellence, innovation, and passion for luxury timepieces. Employees are encouraged to develop their skills and grow within a supportive and dynamic environment, reflecting the brand's commitment to quality and customer satisfaction.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.