Officine Universelle Buly E‑commerce Order Fulfilment Lead

Employment
Full-Time
Seniority
Supervisor
Posted
May 17, 2026

About Officine Universelle Buly

Officine Universelle Buly is a heritage-driven perfumery and beauty maison known for its artisanal approach, refined packaging and Parisian aesthetic. The brand—part of the LVMH group since 2021—combines traditional savoir-faire with contemporary retail and omnichannel operations, operating boutiques internationally while maintaining a strong emphasis on craftsmanship and service à la française.

Officine Universelle Buly — Chartres (Gellainville): E‑commerce Order Fulfilment Lead to supervise on‑site order preparation, personalisation and dispatch (CDI).

Role & Responsibilities

  • Lead, organize and animate the e‑commerce preparation team: plan daily tasks, allocate priorities and ensure back‑up coverage to guarantee timely execution of order preparation protocols.
  • Supervise and participate in order picking, product verification, personalisation (including calligraphy), gift wrapping and final packaging to preserve Maison standards and client delight.
  • Manage inventory operational tasks: trigger replenishment orders for products and supplies, participate in goods receipt and storage, and support regular inventory cycles to preserve stock integrity.
  • Monitor operations and escalate anomalies or stock‑out risks proactively; implement corrective actions to avoid service disruption.
  • Maintain a clean, safe and efficient workstation; propose and implement continuous improvement initiatives to increase throughput, reduce errors and enhance quality.
  • Coordinate handover to carriers and ensure documentation and dispatch processes comply with timelines and brand presentation requirements.

Qualifications

  • Minimum 3 years of hands‑on experience in order preparation/fulfilment with proven experience as a referent, team lead or supervisor, ideally in luxury retail or e‑commerce.
  • Demonstrated operational rigour, exceptional attention to detail and the ability to prioritise under pressure.
  • Strong interpersonal and training skills: able to motivate the team, communicate protocols clearly and onboard colleagues.
  • Familiarity with inventory procedures and stock replenishment processes.
  • Artistic aptitude or experience in calligraphy is strongly appreciated.

Skills

Order picking Packaging and gift wrapping Personalisation (calligraphy) Inventory management Stock replenishment Team supervision Process optimisation Quality control Carrier coordination / dispatch

Experience

Minimum three years' relevant experience in order preparation or warehouse fulfilment with proven responsibility as a team referent or supervisor; experience in luxury goods or e‑commerce operations is strongly preferred.

Education

Secondary education (Baccalauréat or equivalent); vocational training in logistics/warehouse operations or a related certification is a plus.

Workplace

This position is based in Chartres, Centre-Val de Loire, France, within easy reach of Paris.

Culture

The Maison cultivates a refined, craft‑oriented workplace that values meticulousness, presentation and historic savoir‑faire. As part of the LVMH family, the environment combines artisanal pride with rigorous omnichannel standards. The Officine encourages diversity and treats inclusion as a performance asset.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Officine Universelle Buly, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «E‑commerce Fulfilment Supervisor», «Order Preparation Team Lead», «Warehouse Order & Personalisation Lead», «E‑commerce Fulfilment Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Officine Universelle Buly

Officine Universelle Buly E‑commerce Order Fulfilment Lead

Chartres, France

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