Officine Universelle Buly e-Business & CRM Assistant

About Officine Universelle Buly

Officine Universelle Buly is a distinctive Parisian beauty house that revives the spirit of the 19th-century apothecary through exceptional cosmetics, perfumes, and artful grooming rituals. As an employer, the Maison offers a refined environment where heritage, craftsmanship, calligraphy, product expertise, and theatrical retail service converge. Its teams are invited to uphold a culture of elegance, curiosity, and precision, serving an international clientele with warmth and erudition. With boutiques conceived as immersive cabinets of beauty and a growing global presence, Officine Universelle Buly appeals to professionals who value tradition reimagined, meticulous detail, and the quiet intelligence of contemporary French luxury.

Role & Responsibilities

• Manage e-commerce content on Shopify back-office, including product descriptions, pricing, cross-sell optimization, and category pages for new launches and existing inventory
• Conduct operational analyses of e-commerce campaigns (free shipping promotions, newsletter performance) and prepare performance dashboards for Buly1803.com
• Assist with agile website maintenance by creating and prioritizing JIRA tickets for bug fixes and technical improvements
• Coordinate monthly meetings with e-retail partners in Asia, monitor product visibility on partner platforms, and audit catalog accuracy
• Manage new product catalog distribution by preparing content assets (copy, visuals, videos) for partner merchant enablement
• Collaborate with external CRM agency to optimize automated email campaigns and improve customer engagement workflows
• Generate monthly CRM and clienteling performance reports using Power BI analytics
• Contribute weekly retail newsletter content with CRM updates and campaign insights
• Prepare monthly cross-functional business intelligence updates and campaign performance summaries for leadership review

Qualifications

• Currently enrolled in a master's-level business or digital commerce programme (Bac+5 equivalent)
• Prior experience in digital project management or e-commerce operations
• Proficiency in Microsoft Office suite, particularly Excel and PowerPoint; familiarity with Power BI dashboards
• Fluent in both French and English, spoken and written
• Strong organizational skills with ability to manage multiple concurrent workstreams
• Demonstrated ability to work effectively in cross-functional teams and with international stakeholders
• Proactive mindset with strong attention to detail

Skills

Experience

Ideally a first professional experience in digital project management or equivalent exposure to e-commerce operations; ability to manage competing priorities in a fast-paced luxury environment.

Education

Currently pursuing or recently completed a master's-level degree (Bac+5) in business, commerce, digital marketing, or equivalent programme.

Workplace

Culture

Officine Universelle Buly cultivates a workplace where heritage, craftsmanship, and refined client service are central to every role. Employees are immersed in an environment of Parisian elegance, meticulous attention to detail, and artisanal savoir-faire, where storytelling and product knowledge are valued as highly as commercial excellence.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.