Officine Universelle Buly Boutique Manager

Overview

Officine Universelle Buly is a Parisian maison of beauty and perfumery renowned for its heritage-led approach to craftsmanship, refinement and in-store rituals. Since joining the LVMH group, the brand has preserved its 19th‑century aesthetics while expanding internationally across Europe and Asia. As an employer it blends artisanal savoir-faire with the resources of a global luxury group, offering careers rooted in service excellence and product expertise.

Role & Responsibilities

• Lead, coach and animate boutique teams daily; recruit, train and develop sales staff to ensure high standards of service and product knowledge.
• Ensure exceptional client experience through strict adherence to brand rituals (calligraphy, personalization) and deployment of clienteling activities (email, WhatsApp).
• Drive commercial performance: set and follow up on qualitative and quantitative objectives, coordinate client acquisition and retention initiatives, and supervise the team’s selling activity.
• Manage store operations including staff scheduling, staffing decisions and contingency cover in coordination with regional leadership.
• Oversee inventory, replenishment and product launches to avoid stockouts or overstock; supervise cash handling, periodic reporting and inventories in liaison with Finance.
• Represent the boutique externally (hotel partnerships, press visits, third‑party relationships) and propose local initiatives to enhance store visibility and performance.
• Ensure the boutique’s upkeep, maintenance and compliance with brand guidelines and local regulations; provide regular activity reporting to the head office.

Qualifications

• Minimum 5 years’ proven experience in retail, ideally within the luxury or prestige beauty industry, with demonstrated people management responsibility.
• Track record of achieving sales targets, developing clienteling programmes and improving boutique performance.
• Fluent spoken and written English required; an additional language is a plus.
• Rigorous, highly organized and detail‑oriented with strong commercial acumen and administrative competence.
• Excellent interpersonal and leadership skills with the ability to motivate teams and transmit a positive, service‑driven culture.

Skills

Experience

Minimum five years of retail experience with prior responsibility for team leadership, commercial results and store operations; luxury or prestige beauty experience strongly preferred.

Education

Higher education in business, retail management, hospitality or a related field preferred; equivalent professional retail experience accepted.

Workplace

Culture

The maison cultivates a Parisian, heritage‑driven workplace where craftsmanship, ceremony and attention to detail define daily service. Employees operate within intimate, beautifully appointed boutiques and benefit from the professional structure and international reach of the LVMH group.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.