- Address
- 1341 Dandenong Road, Melbourne View map
- Employment
- Part-Time
- Seniority
- Senior
- Department
- Wholesale, Commercial & B2B Sales
- Industry
- Fine Watches & Horology
- Posted
- Oct 14, 2026
About Officine Panerai
Founded in Florence in 1860, Officine Panerai stands at the meeting point of Italian design, Swiss watchmaking excellence, and a distinctive naval heritage. As an employer, the Maison offers a refined environment where craftsmanship, innovation, and performance are held to the highest standards. Its teams contribute to timepieces renowned for bold aesthetics, technical precision, and enduring character, while advancing a culture of collaboration, curiosity, and responsibility. Panerai seeks individuals who appreciate heritage yet are energized by progress, offering opportunities to grow within an international luxury house that values expertise, authenticity, and the pursuit of exceptional quality.
The Sales Associate manages sales channels and partner relationships, develops strategic customer accounts, negotiates complex commercial agreements, and oversees pricing, contracts, CRM, compliance, and product education. The role also provides subject-matter expertise and general supervision of junior colleagues; it is listed as casual, full-time.
Role & Responsibilities
- Manage a sales channel, such as direct, online, or retail sales, and develop and implement channel sales strategies aligned with business objectives.
- Identify new business opportunities, set sales targets, and monitor performance against sales goals.
- Manage channel-partner relationships, negotiate contracts, and provide training and support to help partners sell the organization’s products effectively.
- Develop relationship-management plans for complex prospective customer accounts, build connections with decision-makers and influencers, support two-way information flow, and resolve issues.
- Set objectives for sales calls; tailor and deliver presentations to decision-makers and influencers; gather and analyse relevant information; and secure agreement on customer requirements.
- Build a professional network and represent the organization at industry events to gather market intelligence and enhance the visibility and reputation of the organization, its products, and services.
- Develop complex product and service solutions and contractual terms for customers’ medium- to long-term needs, drawing on internal specialists; present solutions and negotiate agreements within commercial parameters; and review and authorize non-standard team proposals, escalating issues when needed.
- Manage pricing and terms projects and negotiate pricing and terms with external strategic partners.
- Monitor assigned business performance metrics and ensure alignment with financial goals and objectives.
- Manage a contract portfolio and negotiate service-level agreements; plan, coordinate, and supervise activities relating to major contracts.
- Oversee CRM system implementation and maintenance within the area of responsibility and identify opportunities for system improvements.
- Implement and monitor compliance management for assigned segments of external partners.
- Develop product education courses to address identified needs, improve performance, and meet business requirements.
- Serve as the team’s subject matter expert in technology, policy, regulation, or operational management; maintain external accreditations and current knowledge of regulations and industry best practices through professional development, conferences, and specialist media.
- Conduct all activities in accordance with the company’s diversity and inclusion guidelines.
- Provide general supervision to more junior colleagues.
Qualifications
- Master’s degree or equivalent level of education.
- Extensive experience enabling the employee to handle most situations and advise others.
- Experience in general supervision of more junior colleagues.
Skills
Experience
Extensive experience enabling the employee to handle most situations and advise others.
Education
Master’s degree or equivalent level of education.
Workplace
The role is situated in Melbourne, Victoria, Australia.
Explore jobs in Australia.
Culture
Officine Panerai offers a workplace culture rooted in Italian design heritage, Swiss horological precision, and a deep connection to the sea. The Maison fosters an environment where craftsmanship, innovation, and technical excellence are valued, encouraging teams to combine tradition with a forward-looking spirit. Employees contribute to a distinctive luxury watchmaking universe defined by authenticity, collaboration, and meticulous attention to detail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Officine Panerai, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Sales Associate», «Luxury Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.