Officine Panerai Client Advisor
- Location
- Seniority
- Entry-Level
- Posted
- Mar 16, 2026
About Officine Panerai
Officine Panerai is an Italian maison renowned for its precision watchmaking, maritime heritage and distinctive design language. As part of the Richemont Group, the brand combines artisanal craftsmanship with contemporary retail experiences, offering employees intensive product training and exposure to a global luxury clientele.
Officine Panerai is hiring a Client Advisor in Boston to deliver luxury watch sales and bespoke client service in a boutique setting.
Role & Responsibilities
- Deliver exceptional, relationship-driven client service to acquire, nurture and retain high-value customers within the boutique.
- Achieve and exceed individual and boutique sales targets through consultative selling and expert product presentation.
- Maintain expert product knowledge of Panerai collections and technical watchmaking features to advise clients accurately.
- Execute clienteling activities: manage CRM records, schedule appointments, follow up on leads and coordinate bespoke client requests.
- Support boutique operations including visual merchandising, stock management, point-of-sale transactions and loss-prevention protocols.
- Coordinate with after-sales and service teams to facilitate repairs, warranties and bespoke client servicing.
- Represent the brand at in-store and client events, ensuring a refined and consistent luxury experience.
Qualifications
- Proven experience in luxury retail or premium watch/jewellery sales, preferably within haute horlogerie.
- Demonstrable track record of meeting sales targets and cultivating long-term client relationships.
- Impeccable personal presentation, professional discretion and a client-focused demeanour.
- Flexible availability including weekends, evenings and public holidays as required by boutique operations.
Skills
Experience
Typically 1–3 years of progressive experience in luxury retail sales, with specific exposure to watch or jewellery categories preferred.
Education
High school diploma or equivalent; post-secondary study in retail, hospitality, business or a related discipline preferred but not required.
Workplace
The successful candidate will be located in Boston, Massachusetts, USA.
Culture
The boutique environment emphasizes craftsmanship, technical expertise and exemplary client service rooted in Panerai's maritime and military heritage. Employees operate within a disciplined, collaborative retail culture supported by Richemont's global network and rigorous training in product knowledge and client development.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Officine Panerai, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Luxury Sales Advisor», «Retail Client Advisor», «Client Relations Associate», «Boutique Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.