Officine Panerai Client Advisor

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Location
Bal HarbourFloridaUSA
Seniority
Junior
Department
Retail & Boutique Operations
Industry
Fine Watches & Horology
Posted
Apr 17, 2026

About Officine Panerai

Officine Panerai is an Italian haute‑horlogerie maison renowned for its robust, technically sophisticated timepieces and maritime heritage. The brand operates an international network of boutiques and is part of the Richemont group, offering a heritage-driven, craft-focused environment where precision engineering and refined design intersect with personalised client service.

Officine Panerai seeks a Client Advisor in Bal Harbour, USA — boutique role delivering luxury watch consultation, clienteling and sales excellence.

Role & Responsibilities

  • Deliver an exceptional, appointment-driven client experience and cultivate long‑term client relationships through proactive clienteling and follow-up.
  • Present and demonstrate Panerai timepieces with authoritative product knowledge of movements, materials and complications.
  • Drive and exceed individual and boutique sales targets through consultative selling and upselling of services (e.g., servicing, straps and accessories).
  • Manage boutique operations including POS transactions, cash handling, stock integrity and basic inventory control.
  • Maintain boutique presentation and visual merchandising standards in line with brand guidelines.
  • Coordinate with after‑sales service and central teams to support client requests, repairs and warranty processes.
  • Support boutique events, private viewings and trunk shows to increase brand visibility and client acquisition.
  • Adhere to compliance, loss‑prevention and security procedures when handling high‑value merchandise.

Qualifications

  • Proven experience in luxury retail sales, preferably with high‑end watches or jewellery.
  • Demonstrable track record of meeting or exceeding sales targets and KPIs.
  • Strong interpersonal skills with an emphasis on discretion, professionalism and client confidentiality.
  • Solid horological knowledge or a willingness to train to technical product competency.
  • Fluent spoken and written communication skills appropriate for a luxury retail environment.

Skills

Clienteling and relationship management Consultative selling and negotiation Product knowledge of mechanical watches/horology Point of sale (POS) transactions and cash handling Visual merchandising and boutique standards Appointment management and event support

Experience

Minimum of 2 years' experience in luxury retail or watch/jewellery sales, with a proven sales record and comfort handling high‑value merchandise.

Education

High school diploma or equivalent; tertiary education in business, luxury management or a related field preferred.

Workplace

This position is based in Bal Harbour, Florida, USA, within easy reach of Miami.

Culture

The brand combines storied artisanal watchmaking with rigorous technical standards and a polished, client‑centric retail culture. Employees operate in a collegial boutique environment that values product expertise, professional presentation and the cultivation of long‑standing client relationships.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Officine Panerai, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Luxury Sales Advisor», «Boutique Client Advisor», «Retail Client Specialist», «Watch Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.