Officine Panerai Boutique Sales Admin Assistant
Officine Panerai — New York: Boutique Sales Admin Assistant to support boutique sales operations, client records and order administration.
Overview
Officine Panerai is a Milanese-born haute horlogerie maison known for its precision timepieces and maritime heritage. The brand operates a global network of boutiques and emphasizes craftsmanship, technical excellence and a refined client experience. As part of the Richemont Group, the company combines artisanal watchmaking with an international luxury retail footprint.
Role & Responsibilities
- Provide day-to-day administrative support to the boutique sales team, ensuring seamless client service and sales operations.
- Process sales orders, generate invoices and prepare documentation for deliveries and after-sales service.
- Maintain and update client records and interaction histories in the boutique CRM; support clienteling activities and appointment scheduling.
- Reconcile daily sales, cash and card transactions and prepare accurate sales reports for the boutique manager.
- Coordinate with regional headquarters, logistics and after-sales service to manage stock transfers, repairs and client follow-ups.
- Monitor boutique inventory levels, assist with stock counts and support merchandising and store presentation as required.
- Uphold brand standards for confidentiality, data protection and the high-touch luxury client experience.
Qualifications
- Proven administrative aptitude with strong organizational skills and meticulous attention to detail.
- Discretion handling confidential client information and transactions.
- Numerical accuracy and experience reconciling daily sales and cash reports.
- Strong interpersonal skills; able to support a high-performing retail sales team and interact professionally with VIP clients and external partners.
- Flexible availability to support boutique trading hours, including weekends and occasional evenings.
- Proficiency with Microsoft Office, particularly Excel, and comfortable learning boutique POS and CRM systems.
Skills
Experience
Typically 1–3 years of administrative, sales support or retail operations experience; prior experience in luxury retail or a boutique environment preferred.
Education
High school diploma or equivalent required; associate degree or relevant vocational qualification (business, hospitality or retail management) preferred.
Workplace
The role is situated in New York, New York, USA. There are currently 498 open positions in New York on Cerulean, with 19 added recently. Within New York, Cerulean currently features 610 open roles, including 21 recent additions. Across USA, Cerulean lists 2.262 open roles — 71 of them newly added.
Culture
Officine Panerai cultivates a culture anchored in craftsmanship, technical rigor and a deep respect for heritage. Boutique teams operate in a client-centric, collaborative environment where attention to detail and discreet service are paramount.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.