Officine Panerai Assistant Boutique Manager
- Location
- SydneyNew South WalesAustralia
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Mar 16, 2026
About Officine Panerai
Officine Panerai is an Italian luxury watchmaker known for its maritime heritage, technical craftsmanship and distinctive design language. As part of the Richemont group, the brand operates a global network of boutiques that combine haute horlogerie with experiential retail environments, catering to discerning clientele and collectors.
Panerai Sydney seeks Assistant Boutique Manager to lead retail operations, drive sales, and deliver exceptional luxury watch retail experiences.
Role & Responsibilities
- Drive consistent achievement of personal sales targets and Key Performance Indicators whilst maximizing business profitability
- Partner with the Boutique Manager to lead team implementation and execution of business growth initiatives across retail channels
- Conduct in-store training sessions, daily briefings, floor coaching, and provide constructive performance feedback to boutique staff
- Establish and implement individual development objectives and career plans in collaboration with the Boutique Manager
- Support the Manager in conducting annual performance reviews and assessing team and individual performance metrics
- Analyze sales performance data to identify business opportunities and translate findings into actionable individual and team objectives
- Maintain boutique presentation and merchandising standards in accordance with brand guidelines and corporate policies
- Ensure boutique operations comply with Panerai procedures and policies whilst continuously enhancing operational efficiency
- Serve as a brand ambassador representing Panerai's image and values both in-store and at external events
- Develop and nurture the client panel through personalized engagement and relationship-building initiatives
Qualifications
- Demonstrated experience in luxury retail sales, preferably within the watches or high-end accessories sector
- Proven track record of achieving and exceeding personal sales targets and contributing to team revenue objectives
- Strong knowledge of and genuine passion for watchmaking, timepieces, and luxury craftsmanship
- Excellent interpersonal and communication skills with capacity for building lasting client relationships
- Natural empathy and curiosity with ability to deliver exceptional, personalized customer experiences
- Proficiency in digital tools and willingness to embrace digital-first strategies in retail operations
- Demonstrated capacity for innovative thinking and creative problem-solving in a competitive retail environment
Skills
Experience
Minimum 3–5 years of progressive sales and retail management experience within luxury retail or comparable high-end customer-facing environments. Demonstrated success in driving sales performance, building client loyalty, and leading small retail teams. Prior experience in watch retail, jewellery, or ultra-premium fashion retail is highly valued.
Education
Secondary education or equivalent; additional retail management certification, luxury retail training, or hospitality qualifications are advantageous but not essential.
Workplace
The successful candidate will be located in Sydney, New South Wales, Australia.
Culture
The workplace culture emphasizes craftsmanship, meticulous attention to detail and elevated customer experiences typical of haute horlogerie brands. Teams operate in a client-centric, collaborative boutique environment where professionalism, discretion and a passion for product heritage are valued.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Officine Panerai, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Store Manager», «Boutique Operations Supervisor», «Sales Supervisor - Luxury Retail», «Retail Management Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.