Officine Panerai Assistant Boutique Manager
- Location
- Seniority
- Manager
- Posted
- Mar 16, 2026
About Officine Panerai
Officine Panerai is an Italian luxury watchmaker known for its maritime heritage, technical craftsmanship and distinctive design language. As part of the Richemont group, the brand operates a global network of boutiques that combine haute horlogerie with experiential retail environments, catering to discerning clientele and collectors.
Officine Panerai in Sydney seeks an Assistant Boutique Manager to support boutique operations and drive luxury watch sales.
Role & Responsibilities
- Support the Boutique Manager in achieving sales targets and delivering exceptional client service across VIP and walk-in clientele.
- Lead daily boutique operations including opening/closing procedures, cash reconciliation, POS transactions, and stock control.
- Develop and maintain high-value client relationships through proactive clienteling, appointment management and after-sales follow-up.
- Coach, mentor and schedule boutique staff to ensure consistent delivery of brand standards, product knowledge and service protocols.
- Implement visual merchandising and boutique presentation guidelines to preserve brand identity and product storytelling.
- Coordinate with regional management, service centres and supply chain for inventory replenishment, repairs and special orders.
- Monitor KPI reporting, sales performance metrics and loss-prevention measures; escalate operational issues and recommend improvements.
Qualifications
- Demonstrable experience in luxury retail with a minimum of one year in a supervisory or assistant manager role.
- Proven sales track record with ability to meet and exceed targets in a boutique environment.
- Strong leadership and people-management capabilities, including coaching and staff development.
- Excellent interpersonal and communication skills with a client-focused, service-oriented demeanour.
- Familiarity with horology or luxury timepieces preferred; aptitude for learning product technicalities and provenance.
- Unrestricted right to work in Australia and flexibility to work weekends, evenings and public holidays as required.
Skills
Experience
Typically 3+ years in luxury retail, with at least 1 year in a supervisory capacity; direct experience selling high-value watches or jewellery is highly advantageous.
Education
Secondary education required; diploma or tertiary qualification in business, retail management, hospitality or a related field preferred.
Workplace
The successful candidate will be located in Sydney, New South Wales, Australia.
Culture
The workplace culture emphasizes craftsmanship, meticulous attention to detail and elevated customer experiences typical of haute horlogerie brands. Teams operate in a client-centric, collaborative boutique environment where professionalism, discretion and a passion for product heritage are valued.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Officine Panerai, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Deputy Boutique Manager», «Assistant Store Manager», «Boutique Deputy Manager», «Retail Assistant Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.