Oetker Hotels Reservations Intern

About Oetker Hotels

Oetker Hotels brings together exceptional hotels distinguished by their individual character, historic significance and deeply personal approach to hospitality. Rooted in the Oetker family’s heritage, its portfolio includes celebrated addresses such as Le Bristol Paris, Hotel du Cap-Eden-Roc and The Lanesborough. As an employer, the group offers a professional environment shaped by exacting service standards, attention to detail and respect for each property’s identity. Careers span hotel operations, culinary arts, wellness and corporate functions, appealing to professionals who value discretion, teamwork and the artistry of hosting. Its distinctive appeal lies in combining international reach with the intimacy of singular destinations.

Role & Responsibilities

• Assist the Reservations team with selling hotel rooms in line with sales guidelines and applicable quality standards and procedures.
• Guide and advise clients in their choices, using upselling techniques.
• Anticipate clients’ requests and ensure their satisfaction before arrival at each hotel.
• Manage reservations and coordinate each file with the relevant departments.
• Assist the Yield and Reservations Director in optimizing room revenue, occupancy and average room rate across the three properties, in accordance with the quality standards and procedures of the properties and Oetker Collection.

Qualifications

• At least two internships in accommodation.
• Strong verbal and written communication, organization, efficiency, rigor and interpersonal skills; a positive, team-oriented attitude; courtesy, helpfulness, diplomacy and patience.
• Final year of a bachelor’s degree or a master’s degree in hotel management, or business school.
• French at B2 level (upper-intermediate) and English at a minimum of B2 level.
• Proficiency in standard office software, including Word, Excel, Outlook, Access and PowerPoint, and in Opera.

Skills

Experience

At least two internships in accommodation.

Education

Final year of a bachelor’s degree or a master’s degree in hotel management, or business school.

Compensation

The base compensation for this position is EUR 693 per month.

Benefits

Staff restaurant serving breakfast, lunch and dinner; accommodation; dedicated staff cafeteria; active quality-of-work-life policy focused on recognition, wellbeing, interpersonal communication and development opportunities; two days off during the week; 35 hours per week; development opportunities and tailored training; a supportive, collaborative culture; commitment to responsible and sustainable practices; opportunity to participate in local community life.

Culture

Oetker Hotels’ workplace culture is rooted in European hospitality heritage, combining exacting service standards with the distinctive character of each of its exceptional properties. Its teams bring this ethos to life through meticulous attention to detail, close collaboration and warm, personalised service, in an environment where professional pride and the art of hosting take centre stage.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.