- Location
- Paço de Arcos Lisbon District Portugal
- Employment
- Full-Time
- Seniority
- Lead
- Department
- Corporate Affairs, Sustainability & CSR
- Posted
- Sep 30, 2026
About NetJets
Founded in 1964 and part of Berkshire Hathaway since 1998, NetJets is a leader in private aviation, renowned for pioneering fractional aircraft ownership. Serving a discerning international clientele, the company combines personalised service with a rigorous commitment to safety and operational excellence. As an employer, NetJets brings together pilots, maintenance specialists, operations professionals and client service teams, whose expertise underpins every journey. Its working environment places a premium on precision, discretion and collaboration, offering careers at the intersection of aviation and luxury service. For professionals drawn to exacting standards, NetJets represents an opportunity to contribute to a highly specialised, service-led business.
NetJets seeks a Technical Writer Lead to oversee and manage its technical writing team within Document Control, ensuring the production of high-quality documentation that meets organizational standards and user needs. This role combines strategic planning, team mentorship, and cross-functional collaboration to align documentation efforts with company compliance and safety objectives. The position is critical to ensuring current, accurate, and timely information across the organization.
Role & Responsibilities
- Lead and mentor the technical writing team, assigning projects, balancing workload, and conducting performance evaluations
- Develop and implement documentation strategies aligned with organizational goals, establishing style guides and standards
- Oversee quality control processes and conduct final reviews of high-priority documents to ensure consistency across all deliverables
- Collaborate with cross-functional teams to gather requirements, align priorities, and advocate for documentation best practices
- Manage multiple documentation projects, developing timelines, allocating resources, and reporting progress to senior management
- Stay current with industry trends and evaluate new tools or technologies to enhance documentation processes and team capabilities
- Develop content strategies that improve user experience and product adoption by analyzing user feedback
- Liaise between the technical writing team and other departments to represent documentation needs
- Identify and implement process improvements, including new methodologies or tools to increase efficiency and quality
- Foster a culture of continuous learning and innovation within the team
- Ensure safety and compliance are integrated into all activities and appropriately report issues that may affect them
Qualifications
- Bachelor's degree in English or similar discipline
- Preferential knowledge of document control requirements according to EU regulation and ISO 9001 standards
- Excellent written and verbal communication skills
- Fluency in Business English (written and spoken)
- Strong research, analytical, and problem-solving capabilities
- Strong organizational skills and meticulous attention to detail
- High proficiency in MS Office
Skills
Experience
Extensive experience as a technical writer or in a related documentation role, with demonstrated expertise in leading teams, managing complex documentation projects, and ensuring regulatory and safety compliance in a highly regulated industry.
Education
Bachelor's degree in English, Technical Writing, Communications, or a related discipline.
Workplace
This position is based in Paço de Arcos, Lisbon District, Portugal, within easy reach of Lisbon.
Explore jobs in Portugal.
Culture
NetJets’ workplace culture is shaped by the exacting demands of private aviation, with safety, operational precision and discreet, personalised service at its core. Its environment calls for close collaboration among flight crews, operations teams and client-facing professionals, combining technical expertise with the responsiveness expected by a discerning international clientele.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like NetJets, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Documentation Manager», «Senior Technical Writer», «Technical Communications Lead», «Content Strategy Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.