- Location
- Van Nuys California USA
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Engineering, Facilities & Maintenance
- Posted
- Sep 30, 2026
About NetJets
Founded in 1964 and part of Berkshire Hathaway since 1998, NetJets is a leader in private aviation, renowned for pioneering fractional aircraft ownership. Serving a discerning international clientele, the company combines personalised service with a rigorous commitment to safety and operational excellence. As an employer, NetJets brings together pilots, maintenance specialists, operations professionals and client service teams, whose expertise underpins every journey. Its working environment places a premium on precision, discretion and collaboration, offering careers at the intersection of aviation and luxury service. For professionals drawn to exacting standards, NetJets represents an opportunity to contribute to a highly specialised, service-led business.
NetJets seeks an experienced Site Manager to oversee mission-ready aircraft delivery at a Service Hub, managing maintenance planning, execution, and return-to-service operations. The incumbent will direct internal teams and external vendors across unscheduled and line maintenance, interior repair, and cabin service while partnering closely with Return to Service Specialists and Supply Chain Coordinators. This role demands expertise in Part 135 regulatory compliance, business aviation maintenance supply chains, and team leadership to achieve safety, service, and financial targets aligned with the organisation's strategic objectives.
Role & Responsibilities
- Direct performance of multiple teams and suppliers delivering mission-ready aircraft in compliance with all SLAs, laws, and regulations, with oversight delegated to the Director of Maintenance for airworthiness functions
- Partner with the MRO supply chain to achieve SLAs and performance goals across unscheduled and line maintenance, interior repair, and cabin cleanliness and stocking
- Manage Service Hub vendors and provide leadership modelling the 20/20 Flight Plan, developing staff and vendors for improved performance
- Monitor and analyse performance metrics daily to ensure business goals and supplier SLAs are met, adjusting plans and communicating changes across all organisational levels
- Deliver improvements in safety, service, and financial targets through innovation aligned with the organisation's strategic priorities
- Maintain significant business relationships with suppliers at the local level, collaborating with Procurement and other NetJets functions
- Keep Operations informed and partner with the Maintenance Control Center, Line Planning Group, Quality Control, Quality Assurance, Maintenance Training, and Operations Scheduling
- Foster teamwork and open communication whilst maintaining professional and technical knowledge through continuous professional development
- Develop and maintain positive relationships with FBOs, vendors, airport operations, and aviation stakeholders to enhance the NetJets brand
- Travel on an as-necessary basis to assist other Regional Service Hub sites, attend training, and visit local airport providers
Qualifications
- FAA Airframe & Powerplant (A&P) certification
- Bachelor's degree in Aviation Management or Supply Chain and Logistics
- 10+ years of aircraft maintenance and operations experience, ideally in Part 135 operations
- Demonstrated expertise in business aviation maintenance supply chain management with recent field maintenance experience supporting business jet aircraft
- Proven ability to develop and execute strategies achieving company goals and supplier SLAs
- Strong understanding of performance metrics and ability to execute plans driving continuous improvement
Skills
Experience
10+ years in aircraft maintenance operations and supply chain management, with recent field experience supporting business jet aircraft in a Part 135 environment. Proven track record managing teams and external vendors to deliver mission-critical objectives.
Education
Bachelor's degree in Aviation Management, Supply Chain and Logistics, or a related field
Workplace
This position is based in Van Nuys, California, USA, within easy reach of Los Angeles.
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Benefits
Medical, Dental, and Vision coverage with no employee cost; Healthcare Advocacy; Employee Assistance Program; Flexible Spending Accounts; Health Savings Account with annual employer contribution; Wellness Programs and Discounts; Paid Time Off; Parental Leave of Absence; Life and Accident Insurance; Voluntary financial protection plans; 401(k) plan with 67% employer match on standard elective deferral contributions; Short and Long-Term Disability; Legal Plan; Identity Theft Protection Plans; Pet Insurance; Family & Caregiving Support
Culture
NetJets’ workplace culture is shaped by the exacting demands of private aviation, with safety, operational precision and discreet, personalised service at its core. Its environment calls for close collaboration among flight crews, operations teams and client-facing professionals, combining technical expertise with the responsiveness expected by a discerning international clientele.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like NetJets, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Service Hub Director», «Aircraft Maintenance Operations Manager», «Service Hub Operations Lead», «Aviation Maintenance Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.