NetJets Owner Services Account Manager
- Location
- Cincinnati Ohio USA
- Employment
- Full-Time
- Seniority
- Entry-Level
- Posted
- Sep 30, 2026
NetJets Owner Services Account Manager (Overnight) – Cincinnati, OH. Private aviation client services role with competitive benefits.
Role & Responsibilities
- Provide exemplary personalized customer service to private aviation owners
- Execute trip bookings with operational excellence and attention to detail
- Proactively recognize and resolve owner issues and concerns
- Deliver timely, accurate, and appropriate communication to clients
- Manage multiple client interactions simultaneously while maintaining composure in fast-paced environment
- Enter and access data within computer systems while handling concurrent phone calls
- Maintain strict confidentiality of sensitive client information
- Support owners during designated overnight hours of operation
Qualifications
- High school diploma or equivalent
- 0–2 years of customer service experience (aviation experience preferred)
- Exceptional interpersonal, written, and verbal communication skills
- Demonstrated ability to handle confidential information professionally
- Strong attention to detail and ability to work in fast-paced environment
- Ability to work flexible yet consistent overnight schedule
Skills
Experience
0–2 years of customer service experience; aviation industry background is advantageous but not required. The candidate should demonstrate eagerness to learn the private aviation sector and pursue professional growth within this specialized industry.
Education
High school diploma or equivalent
Workplace
This position is based in Cincinnati, Ohio, USA.
Benefits
Medical, dental, and vision insurance with no monthly premiums; 401(k) plan with 67% employer match; health savings account (HSA); flexible spending accounts (FSA); prescription drug benefit plan; life insurance and accidental death and dismemberment (AD&D) coverage; company-paid short-term disability; long-term disability; paid parental leave; legal plan; paid time off
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like NetJets, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Services Account Manager», «Owner Relations Manager», «Private Aviation Account Executive», «Travel Services Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.