About NetJets
Founded in 1964 and part of Berkshire Hathaway since 1998, NetJets is a leader in private aviation, renowned for pioneering fractional aircraft ownership. Serving a discerning international clientele, the company combines personalised service with a rigorous commitment to safety and operational excellence. As an employer, NetJets brings together pilots, maintenance specialists, operations professionals and client service teams, whose expertise underpins every journey. Its working environment places a premium on precision, discretion and collaboration, offering careers at the intersection of aviation and luxury service. For professionals drawn to exacting standards, NetJets represents an opportunity to contribute to a highly specialised, service-led business.
NetJets seeks an experienced Manager, FBO Services to lead fixed base operations at a major private aviation hub. The successful candidate will oversee safe, compliant execution of all FBO activities—including aircraft parking, fueling, de-icing, towing, and cleaning—while managing staff, ensuring regulatory adherence (14 CFR 139.321), and maintaining NetJets' signature standard of personalized service. This role requires strategic coordination across maintenance, operations, and airport authorities, combined with operational oversight of resources, billing, training, and collective bargaining agreement compliance.
Role & Responsibilities
- Ensure safe and efficient operation of all FBO services, including aircraft parking, departure coordination, fueling, towing, de-icing, and cleaning operations
- Maintain compliance with company, state, local, and federal safety, environmental, and applicable aviation regulations
- Oversee mandatory training requirements, identify training needs, and develop training programs; maintain records and coordinate with airport authorities
- Monitor FBO flight schedules, assign and prioritize work, and ensure adequate team member coverage to meet operational demands
- Manage staff performance, conduct evaluations, and ensure employees operate within collective bargaining agreement rules; coordinate with local union representation on labor matters
- Coordinate aircraft parking, movement, and hangar requirements with Maintenance and Operations departments
- Ensure proper documentation of all services provided and accurate billing of services rendered
- Maintain 14 CFR 139.321(E)(1) Fueling Supervisor status and ensure fueling operations compliance
- Oversee inventory management, procurement of required operational resources, and preventative maintenance of ground support equipment
- Develop and implement policies and procedures governing line service operations
- Cultivate relationships with customers, vendors, internal departments, suppliers, and airport authorities to support operational continuity
Qualifications
- Bachelor's degree in Aviation or related field, or equivalent combination of training and experience
- Minimum five years of FBO management experience
- Valid driver's license
- Ability to pass pre-employment drug screen, criminal background check, and obtain AOA badge
- Working knowledge of 14 CFR 139.321 aircraft fueling requirements; fueling supervisor certification preferred
- Demonstrated expertise in aircraft de-icing operations, equipment, and requirements
- Experience managing employees under a collective bargaining agreement (preferred)
- OSHA 10 or OSHA 30 certification (preferred)
Skills
Experience
6–8 years of progressive experience in FBO or aviation ground services management, with demonstrated expertise in safety compliance, staff leadership, and operational efficiency in a unionized environment.
Education
Bachelor's degree in Aviation or related field; high school diploma or GED certificate is a minimum requirement if degree is not held.
Benefits
Medical, Dental, and Vision coverage at no cost; Healthcare Advocacy; Employee Assistance Program; Flexible Spending Accounts; Health Savings Account with annual employer contribution; Wellness Programs and Discounts; Paid Time Off; Parental Leave of Absence; Life and Accident Insurance; Voluntary financial protection plans; 401(k) plan with 67% employer match on standard elective deferrals and catch-up contributions; Short and Long-Term Disability; Legal Plan; Identity Theft Protection Plans; Pet Insurance; Family and Caregiving Support.
Culture
NetJets’ workplace culture is shaped by the exacting demands of private aviation, with safety, operational precision and discreet, personalised service at its core. Its environment calls for close collaboration among flight crews, operations teams and client-facing professionals, combining technical expertise with the responsiveness expected by a discerning international clientele.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like NetJets, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «FBO Operations Manager», «Aviation Services Manager», «Line Services Director», «Ground Services Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.