NetJets Flight Attendant

Role & Responsibilities

• Ensure the safety and security of all Owners and passengers within the aircraft cabin, maintaining strict adherence to the Flight Attendant Manual, Service Procedures Checklist, Standard Operating Procedures, and all associated policies
• Conduct thorough interior preflight inspections and welcome Owners and guests with warmth and professionalism, providing personalized briefings as the subject matter expert on aircraft safety, comfort, and entertainment systems
• Source high-quality catering from external providers when necessary, ensuring all items meet luxury standards and align with Owner preferences
• Deliver elevated inflight service, including premium beverage and food presentation, turndown service, and execution of bespoke Owner profiles and detailed service notes
• Ensure all cabin baggage is correctly and safely stowed in accordance with regulatory and company policies
• Conduct flights for Owners traveling with pets or permitting smoking onboard while maintaining discretion and service excellence
• Operate effectively within a collaborative team/crew environment, ensuring consistent compliance with all safety and operational protocols in close collaboration with Owner Services and other internal teams
• Act as a trusted liaison for Owners/passengers and NetJets from arrival at the Fixed Base Operator (FBO) through safe arrival at destination
• Proactively communicate any cabin-related maintenance concerns or irregularities to the Pilot in Command
• Complete all administrative duties, including inventory documentation, service passdowns, and required crew reports with accuracy and attention to detail
• Maintain the aircraft cabin in a consistently clean and organized state, adhering to company standards
• Leverage innovative thinking to address complex issues and make prompt decisions in dynamic environments

Qualifications

• Minimum 21 years of age
• Outstanding communication skills with the ability to engage with clarity, professionalism, and poise
• Proficiency in personal computing, including Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
• Ability to occupy assigned jumpseat and secure required safety restraints in accordance with FAA regulations without modification
• Ability to maneuver safely within aircraft cabin dimensions and operate emergency exits
• Eligible to obtain all necessary airport authority and U.S. Customs security credentials
• Valid U.S. passport with ability to travel internationally without restriction
• Valid State-issued driver's license
• Fluent in reading, writing, and speaking the English language
• Highly polished, service-oriented appearance and demeanor with ability to create positive first and lasting impressions
• Superior oral and written communication skills, particularly under pressure
• Sound judgment and decision-making abilities with acute attention to detail
• Comfortable working around animals and providing care and attention during Owner flights
• Must maintain required Flight Attendant certification and FAA compliance post-hire
• Must successfully complete the NetJets Part 135 Flight Attendant Training Program

Skills

Experience

2-4 years of experience, preferably in premium or luxury service industries such as private aviation, yachting, Michelin-starred dining, or concierge services. Experience in high-touch service environments is strongly preferred.

Education

High School diploma or equivalent required. Bachelor's degree preferred with a concentration in hospitality, customer service, business, or culinary arts.

Workplace

Benefits

Medical, Dental, and Vision coverage (no-cost options available); Healthcare Advocacy; Employee Assistance Program; Flexible Spending Accounts; Health Savings Account with annual employer contribution; Wellness Programs & Discounts; Paid Time Off; Life and Accident Insurance; Voluntary benefits (financial protection plans); 401(k) plan with 67% employer match on standard elective deferral and catch-up contributions; Short and Long-Term Disability; Legal Plan; Identity Theft Protection Plans; Pet Insurance; Family & Caregiving Support.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.