- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Clienteling, CRM & VIP Relations
- Posted
- Oct 14, 2026
About NetJets
Founded in 1964 and part of Berkshire Hathaway since 1998, NetJets is a leader in private aviation, renowned for pioneering fractional aircraft ownership. Serving a discerning international clientele, the company combines personalised service with a rigorous commitment to safety and operational excellence. As an employer, NetJets brings together pilots, maintenance specialists, operations professionals and client service teams, whose expertise underpins every journey. Its working environment places a premium on precision, discretion and collaboration, offering careers at the intersection of aviation and luxury service. For professionals drawn to exacting standards, NetJets represents an opportunity to contribute to a highly specialised, service-led business.
The Account Executive, Cards serves as a consultative partner to NetJets Card Holders, supporting retention, utilization, renewals, and opportunities to graduate to higher programs. The role manages client relationships and flight activity, recommends program solutions, and coordinates with internal teams; the position’s contract terms are not provided.
Role & Responsibilities
- Grow and retain the Card portfolio by optimizing utilization, positioning renewals, expanding program participation, and meeting or exceeding results.
- Monitor economic trends, Card Holder flight activity, and NetJets product offerings to proactively recommend solutions for trading, add-ons, and graduation to higher programs.
- Develop relationships across Card Holder organizations, uncover referral opportunities, manage timelines for upcoming card expirations, and track opportunity progress in Salesforce.com.
- Maintain thorough knowledge of the NetJets Card Program and its processes, including billing, international travel, and booking; consult internal experts for detailed program guidance.
- Maintain technical knowledge of aircraft and aviation, and stay current on product offerings and internal policy updates.
- Communicate regularly with Card Holders by phone and email to gather feedback, and work with internal teams to support loyalty and address challenges with a solution-based approach.
- Apply strategies from internal sales training to build consensus around NetJets’ value across multiple levels of Card Holder organizations.
- Monitor Card Holder flight activity to prevent and resolve service disruptions, communicate NetJets’ value through service successes and upgrades, and understand Card Holders’ needs through research, analysis, and relationship-building.
- Explain how NetJets products and services address Card Holder needs and goals, communicate program changes, and share regional NetJets events while assisting with attendance management.
Qualifications
- Bachelor’s degree.
- 4–6 years of experience.
- Previous sales experience preferred.
- Excellent verbal and written communication skills.
- Strong computer skills; Microsoft Office required, with Salesforce.com a plus.
- Ability to prioritize work, meet deadlines, and work as part of a team.
- Detail-oriented.
Skills
Experience
4–6 years of experience
Education
Bachelor’s degree
Workplace
The successful candidate will be located in Columbus, Ohio, USA.
Explore jobs in the USA.
Benefits
Medical, dental, and vision benefits, including no-cost options; healthcare advocacy; Employee Assistance Program; Flexible Spending Accounts; Health Savings Account with annual employer contribution; wellness programs and discounts; paid time off; parental leave; life and accident insurance; voluntary financial protection plans; 401(k) plan with NetJets matching 67% of each dollar contributed through standard elective deferral and catch-up contributions (super catch-up contributions are not eligible for the employer match); short- and long-term disability; legal plan; identity theft protection plans; pet insurance; family and caregiving support.
Culture
NetJets’ workplace culture is shaped by the exacting demands of private aviation, with safety, operational precision and discreet, personalised service at its core. Its environment calls for close collaboration among flight crews, operations teams and client-facing professionals, combining technical expertise with the responsiveness expected by a discerning international clientele.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like NetJets, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Account Manager», «Client Account Executive», «Client Relationship Executive», «Sales Account Executive», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.