NET-A-PORTER Import/Export Coordinator
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Supply Chain, Logistics & Inventory
- Posted
- Sep 30, 2026
About NET-A-PORTER
Founded in 2000, NET-A-PORTER helped redefine luxury retail through a distinctive combination of curated fashion, editorial storytelling and digital innovation. As an employer, it brings together expertise across buying, technology, creative production, marketing, logistics and client service, connecting fashion sensibility with the precision of global e-commerce. Its international reach offers a setting for professionals drawn to both established maisons and emerging designers. Employees contribute to a customer experience shaped by product discovery, compelling content and attentive service. For talent seeking a career at the intersection of luxury and technology, NET-A-PORTER represents a distinctive environment within the evolving digital fashion landscape.
NET-A-PORTER Import/Export Coordinator vacancy in Charlton, London. Manage customs compliance and logistics documentation.
Role & Responsibilities
- Facilitate seamless flow of inbound stock imports and outbound customer orders into/from global distribution centres while ensuring customs compliance
- Liaise daily with suppliers, carriers, and vendors to verify all documentation is complete and compliant for import and re-export to over 170 markets
- Accurately classify goods using the Harmonised Tariff System and apply appropriate tariff classifications
- Provide clear and concise import clearance instructions to carriers via software systems
- Assist the customer care team with seamless delivery execution of customer shipments
- Process urgent non-customer shipment requests through carrier software and generate all relevant shipping documentation
- Identify areas of risk within the supply chain and develop solutions to maintain compliance controls
Qualifications
- Strong knowledge of international customs laws, regulations, and export compliance policies
- Detailed understanding of Harmonised Tariff System and HMRC Customs Procedure Codes
- Full understanding of Incoterms and free trade agreements
- Knowledge of air export documentation and procedures
- Experience with dangerous goods, ATA Carnet, and CITES protocols
- Proficiency with logistics documentation and carrier software platforms
Skills
Experience
Entry-level to mid-level experience in customs, import/export operations, or international logistics required. Previous exposure to multi-modal transportation (air, road, sea) and customs clearance procedures is essential.
Education
Formal qualification in customs procedures, international trade, or logistics is advantageous but not essential; equivalent professional experience in customs operations is acceptable.
Workplace
This position is based in London, England, UK.
Benefits
Competitive pension scheme with employer contribution; staff discount with exclusive sales access; private healthcare for employee and family; flexible working arrangements; discount portal for entertainment and leisure; supportive team environment
Culture
NET-A-PORTER’s workplace culture brings together luxury fashion expertise, editorial creativity and a digital-first mindset, with a strong focus on the customer experience. Its environment encourages collaboration across buying, content, technology and client service, combining meticulous attention to detail with the responsiveness of global e-commerce.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like NET-A-PORTER, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Customs Coordinator», «Trade Compliance Coordinator», «Logistics Documentation Specialist», «Import/Export Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.