Neiman Marcus Waitstaff — The Rotunda
- Location
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $22.03–27.54/hour
- Department
- Food & Beverage Service
- Posted
- May 5, 2026
About Neiman Marcus
Neiman Marcus is an iconic luxury retailer known for a curated assortment, elevated customer service and experiential in-store activations. Operating across physical stores and digital channels, the brand emphasizes high-touch hospitality and a bespoke client experience. Neiman Marcus is part of Saks Global’s portfolio of luxury retail and real estate assets.
Neiman Marcus — Waitstaff (The Rotunda) in San Francisco, CA; hourly $22.03–$27.54. Deliver elevated dining service in a luxury retail environment.
Role & Responsibilities
- Serve an assigned seating section with professional, gracious table service consistent with luxury standards.
- Provide detailed menu guidance using thorough knowledge of food preparation and culinary terminology.
- Recommend and describe wine, beer and spirits, applying relevant service and technical procedures.
- Operate the POS system and adhere to established accounting procedures for all transactions and payment methods.
- Participate in daily pre-shift meetings and execute pre-shift, post-shift and daily/weekly duties as assigned.
- Maintain restaurant and workstation cleanliness and uphold the highest hygiene and uniform standards.
- Assist with room setup and light lifting (tables, chairs, highchairs) and follow safe handling procedures.
- Coordinate scheduling, lunches and time-off with management and follow established timekeeping protocols.
Qualifications
- Proven experience serving food and beverage and following formal table service guidelines.
- Thorough knowledge of order of service and correct placement of table settings (china, glass, flatware).
- Working knowledge of food terminology and beverage service, including wine, beer and spirits.
- Exceptional customer service and problem-solving skills with the ability to multitask in a fast-paced environment.
- Ability to stand, bend, climb stairs and lift/carry up to 35 pounds; flexible to work evenings, weekends and holidays.
- High school diploma or GED preferred.
Skills
Experience
Experience serving food and beverage in a restaurant or luxury retail dining environment is required; familiarity with formal table service and beverage service procedures preferred.
Education
High School diploma or GED preferred.
Workplace
This position is based in San Francisco, California, USA.
Compensation
The base compensation for this position ranges from USD 22.03 to USD 27.54 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic and supplemental life insurance, disability insurance, voluntary benefits (e.g., critical illness, hospital and accident insurance), employee discount; position eligible for bonus/long-term incentive awards.
Culture
Neiman Marcus cultivates an elevated retail and hospitality culture focused on exceptional, personalized service and landmark customer experiences. As part of the Saks Global family, the brand emphasizes collaboration, brand stewardship and internal mobility across retail, digital and corporate functions.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Neiman Marcus, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Restaurant Server», «Fine Dining Server», «Dining Room Attendant», «Food & Beverage Server», «Guest Service Server», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.