Neiman Marcus Vice President and General Manager

About Neiman Marcus

Neiman Marcus is an established U.S. luxury department store renowned for a curated assortment of high-end fashion, accessories and lifestyle products and for creating exceptional customer experiences. The brand is positioned within the Saks Global portfolio and is recognized for elevated in-store activations, exclusive events and a service-led retail philosophy.

Role & Responsibilities

• Oversee the selling process and guide the store leadership team through regular in-person visits and communication.
• Drive sales, increase margins, control payroll expenses, and improve profitability in line with company goals.
• Build cohesive teams, foster a sense of community, empower team members to manage their work, and strengthen morale through recognition and open dialogue.
• Develop strategies and plans to drive sales.
• Monitor the growth and progress of the New York Flagship.
• Partner with the Executive Committee to shape the company’s goals, vision, and mission.
• Ensure operational excellence by holding stores accountable for executing Operational KPIs and metrics set by the New York Flagship Leadership Operations Team.
• Develop and coach Assistant Vice Presidents, build their teams, and prepare them for future growth assignments.
• Lead and develop a diverse team of senior leaders.
• Identify talent needs proactively and create succession plans to build a pipeline of future leaders.
• Handle additional responsibilities as needed.

Qualifications

• Four-year degree or equivalent experience.
• 15+ years of related management experience in retail or other positions of increasing responsibility and volume.
• Willingness to travel and fly to meetings, summits, and client events as needed.
• Ability to achieve outcomes through high-level teamwork and interpersonal effectiveness.
• Ability to drive positive outcomes through objectives and measures within the New York Flagship.
• Problem-solving and effective management ability.
• Intuitive, analytical, and creative approach.
• Strong strategic capabilities.
• Ability to provide continuous feedback, mentor, and coach others to improve performance and foster a culture of success.
• Positive, solution-oriented, customer-focused mindset.
• Ability to thrive in a fast-paced environment and adapt to change.
• Attention to detail and ability to meet and exceed deadlines.
• Collaborative approach and ability to work with peers across multiple business verticals.
• Ability to inspire others through recommendations, build trust quickly, and gain cooperation with minimal disruption.
• Ability to inspire and develop others through vision and purpose.
• People leadership focused on bringing out the best performance and potential in others.

Skills

Experience

15+ years of related management experience in retail or other positions of increasing responsibility and volume.

Education

Four-year degree or equivalent experience.

Benefits

Medical, dental, and vision insurance; 401(k) retirement plan; basic and supplemental life insurance; disability insurance; voluntary benefits including critical illness, hospital, and accident insurance; employee discount; career advancement opportunities; bonus eligibility.

Culture

Neiman Marcus emphasizes an elevated, customer-centric retail culture where meticulous service and attention to detail define the in-store experience. The retailer promotes a collaborative environment with clear pathways for career progression across retail, distribution, digital and corporate functions.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.