Neiman Marcus Store Director
- Employment
- Full-Time
- Seniority
- Director
- Compensation
- $94,799–118,499/year
- Department
- Retail & Boutique Operations
- Posted
- Sep 11, 2026
About Neiman Marcus
Neiman Marcus is an established U.S. luxury department store renowned for a curated assortment of high-end fashion, accessories and lifestyle products and for creating exceptional customer experiences. The brand is positioned within the Saks Global portfolio and is recognized for elevated in-store activations, exclusive events and a service-led retail philosophy.
Neiman Marcus seeks a Store Director for its Chicago location. Lead sales, operations, and team management in this high-impact luxury retail role with competitive salary and comprehensive benefits.
Role & Responsibilities
- Drive overall store results and financial performance in line with company vision and values
- Provide hands-on leadership to ensure high-performance results across all Operations Key Performance Indicators
- Manage Profit & Loss and ensure store controllable expenses align with business trends
- Oversee staffing levels and payroll expenses based on business trends to ensure adequate selling floor and support coverage
- Build and lead a strong selling team that operates consistently with company standards and client experience objectives
- Partner with Vice President/General Manager and Area Marketing Director to develop store strategies aligned with Top Client and Top Advisor initiatives
- Directly oversee and develop a Core Management Team through consistent communication, coaching, and training
- Lead recruitment efforts and actively hire and fill open positions with a sense of urgency
- Work side-by-side on the sales floor to ensure operational, selling, and client needs are met
- Execute all HR functions for the store, including performance management and employee relations
- Set goals for associates in alignment with company objectives and recognize outstanding performance
Qualifications
- Proven experience in retail leadership in a high-volume or luxury retail environment
- Strong business acumen including understanding of Profit & Loss, payroll management, and controllable expenses
- Demonstrated ability to lead, coach, and develop a management team
- Experience driving sales growth through client engagement strategies and team development
- Exceptional communication and interpersonal skills
- Strong problem-solving and decision-making abilities with hands-on capability
- Experience in recruiting, hiring, and retaining top talent
- Knowledge of HR processes and ability to execute HR functions effectively
Skills
Experience
Proven track record of achieving sales, operational, and customer service goals in a retail leadership capacity, preferably in a high-volume or luxury environment. Experience with team development and driving sales growth through client engagement strategies required.
Education
High school diploma or equivalent required; bachelor's degree in business or related field preferred.
Workplace
The role is situated in Chicago, Illinois, USA.
Compensation
The base compensation for this position ranges from USD 94,799 to USD 118,499 per annum.
Benefits
Comprehensive benefits package for full-time employees including medical, dental, and vision insurance; 401(k) retirement plan; basic and supplemental life insurance; disability insurance; employee discount; and additional voluntary benefits such as critical illness, hospital, and accident insurance. Position is eligible for bonus.
Culture
Neiman Marcus emphasizes an elevated, customer-centric retail culture where meticulous service and attention to detail define the in-store experience. The retailer promotes a collaborative environment with clear pathways for career progression across retail, distribution, digital and corporate functions.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Neiman Marcus, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «General Manager», «Store Manager», «Retail Store Director», «Branch Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.