- Location
- 2600 S Post Oak Rd (View map)Houston, TX 77056USA
- Employment
- Seasonal
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 13, 2026
About Neiman Marcus
Neiman Marcus is an established U.S. luxury department store renowned for a curated assortment of high-end fashion, accessories and lifestyle products and for creating exceptional customer experiences. The brand is positioned within the Saks Global portfolio and is recognized for elevated in-store activations, exclusive events and a service-led retail philosophy.
The Seasonal Sales Associate supports client experience and sales across store areas, reporting to a Sales Manager and assisting with welcoming, transactions, escalations, follow-up, pickups, alterations, fitting rooms, and service referrals. The role requires at least 1 year of customer-centric experience, retail and mobile technology familiarity, and flexible availability for nights, weekends, and holidays; employment is full-time and seasonal. Compensation is $17.90–$22.39, with actual starting pay based on work location, experience, and other job-related factors.
Role & Responsibilities
- Welcome clients warmly at store entrances and within departments, then connect them with the appropriate associate based on their service needs.
- Work in different areas of the store according to business needs.
- Process point-of-sale transactions efficiently as needed.
- Handle escalated issues graciously and efficiently by connecting customers with a member of the management team.
- Follow up on customer requests, questions, and needs.
- Support BOPIS and curbside pickup, as well as online alterations and alteration pickups, in partnership with the Operations team and Managers on Duty.
- Support fitting room experiences when needed.
- Enhance the client experience by introducing services such as alterations, personalization, food or beverage, package carry-out, or delivery.
Qualifications
- At least 1 year of experience in customer-centric role(s), with a proven ability to sell products and services.
- Familiarity with and ability to use retail and mobile technologies.
- Willingness to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Skills
Experience
At least 1 year in customer-centric role(s), with a proven ability to sell products and services.
Workplace
The role is situated in Houston, Texas, USA.
Explore jobs in Texas or in the USA.
Benefits
Eligible benefits include medical, dental, and vision insurance; a 401(k) retirement plan; basic and supplemental life insurance; disability insurance; voluntary critical illness, hospital, and accident insurance; and an employee discount. Eligible full-time employees receive a comprehensive benefits package. Career advancement opportunities across retail, distribution, digital, and corporate functions are also offered.
Culture
Neiman Marcus emphasizes an elevated, customer-centric retail culture where meticulous service and attention to detail define the in-store experience. The retailer promotes a collaborative environment with clear pathways for career progression across retail, distribution, digital and corporate functions.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.