- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $19.16–23.95/hour
- Department
- Retail & Boutique Operations
- Posted
- Aug 28, 2026
About Neiman Marcus
Neiman Marcus is an established U.S. luxury department store renowned for a curated assortment of high-end fashion, accessories and lifestyle products and for creating exceptional customer experiences. The brand is positioned within the Saks Global portfolio and is recognized for elevated in-store activations, exclusive events and a service-led retail philosophy.
The Sales Support Assistant at Neiman Marcus is responsible for creating and maintaining merchandise organization and administrative operations to support operational excellence and an elevated store environment. This role processes special orders and repair requests, manages merchandise receiving and ticketing, coordinates special events and made-to-measure activities, and ensures adherence to merchandising standards. The position requires proficiency in inventory management, markdown processing, and daily operational reporting to enhance both associate and client experiences.
Role & Responsibilities
- Process, track, and follow up on special orders and repair requests, communicating status to client advisors
- Assist with special events, made-to-measure appointments, and truck shows; process and reconcile invoices and client orders
- Check in and receive new merchandise, including ticketing and backstock organization per division requirements
- Place product and merchandise in specified areas under guidance of Group or Sales Manager
- Complete merchandise placements based on business priorities to ensure merchandising standards compliance
- Process damages, reticketing, mark out-of-stocks, and return-to-vendors (RTVs)
- Complete markdowns, create signage, and relocate marked merchandise
- Track daily reports, SPIFF entries, and receipts; monitor department and stockroom controls
Qualifications
- Prior retail experience preferred
- High School Diploma or GED preferred
- Strong attention to detail
- Ability to shift focus quickly based on business objectives
- Demonstrated ability to work autonomously and manage competing tasks
- Excellent oral and written communication skills
- Proficiency with Microsoft Office Suite preferred
Skills
Experience
Prior retail experience is preferred but not mandatory. Experience in merchandise receiving, ticketing, and inventory management is advantageous.
Education
High School Diploma or GED preferred.
Workplace
This position is based in Northpark, Texas, USA, within easy reach of Dallas.
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Compensation
The base compensation for this position ranges from USD 19.16 to USD 23.95 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, voluntary benefits (critical illness, hospital and accident insurance), employee discount.
Culture
Neiman Marcus emphasizes an elevated, customer-centric retail culture where meticulous service and attention to detail define the in-store experience. The retailer promotes a collaborative environment with clear pathways for career progression across retail, distribution, digital and corporate functions.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Neiman Marcus, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Associate», «Merchandise Support Associate», «Sales Administrative Assistant», «Store Operations Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.