Neiman Marcus Restaurant Sous Chef

About Neiman Marcus

Neiman Marcus is an established U.S. luxury department store renowned for a curated assortment of high-end fashion, accessories and lifestyle products and for creating exceptional customer experiences. The brand is positioned within the Saks Global portfolio and is recognized for elevated in-store activations, exclusive events and a service-led retail philosophy.

Role & Responsibilities

• Monitor and document daily food inventories to minimize waste and manage food costs.
• Maintain the skills and knowledge required to cover kitchen roles as needed.
• Maintain health and sanitation standards set by Neiman Marcus, local and federal health departments, and third-party sanitation auditors.
• Check each cook station daily to ensure it is prepared for service.
• Oversee maintenance and cleanliness across dining rooms and kitchens.
• Ensure adherence to health and safety standards in work areas.
• Drive the restaurant to achieve and maintain a score of at least 90% on seasonal shop reports and sanitation evaluations.
• Maintain an up-to-date daily recipe book detailing specials, soups, and menu items.
• Work closely with front-of-house staff to execute orders and fulfill guest requests.
• Create and execute daily specials and soups, directing the designated kitchen stations.
• Monitor, organize, and expedite plates leaving the kitchen.
• Maintain accurate, current paperwork from POS reports and monitor restaurant performance against financial targets.
• Manage inventory levels, batch invoices, and month-end forecasts.
• Work with the supervisor to order food and supplies under Corporate Purchasing Contracts.
• Coordinate with the supervisor on catering needs for special events.
• Plan, execute, and/or support restaurant promotions and events.
• Enforce Neiman Marcus policies and procedures.
• Coach and counsel direct reports.
• Oversee restaurant associates as they complete daily tasks.
• Provide feedback, resolve conflicts, and take disciplinary action for associates.
• Work with the Human Resources Manager on associate matters, including training, payroll, and benefits.
• Communicate daily with restaurant management about scheduling, profit and loss reports, upcoming events, and employee-related concerns.
• Communicate effectively and daily with culinary team members and dish crew.
• Partner with the Executive Chef.
• Provide relevant updates at weekly department manager meetings.
• Share relevant restaurant news with other department managers.
• Relay pertinent information and updates to restaurant staff.

Qualifications

• 4–6 years of relevant experience.
• A four-year degree is preferred.
• Proven record of achieving business results.
• History of leading, motivating, and coaching teams to achieve objectives.
• Basic financial acumen.
• Excellent oral and written communication skills.
• Strong attention to detail.
• Excellent interpersonal skills, with the ability to advise, counsel, coach, resolve conflict, and negotiate effectively and tactfully at all organizational levels.
• Thorough knowledge of order of service and proper placement of table settings, including china, glassware, and flatware, as well as food and beverage according to kitchen tickets and the guidebook.
• Exceptional customer service and problem-solving skills.
• A collaborative, “win together” mentality.
• Basic proficiency with the MS Office Product Suite; advanced proficiency preferred.
• Ability to stand, bend, climb stairs, and lift and carry 35 pounds.
• Willingness to work a flexible schedule.

Skills

Experience

4–6 years of relevant experience

Education

A four-year degree is preferred.

Benefits

Subject to eligibility requirements: medical, dental, and vision insurance; a 401(k) retirement plan; basic and supplemental life insurance; disability insurance; voluntary benefits such as critical illness, hospital, and accident insurance; and an employee discount.

Culture

Neiman Marcus emphasizes an elevated, customer-centric retail culture where meticulous service and attention to detail define the in-store experience. The retailer promotes a collaborative environment with clear pathways for career progression across retail, distribution, digital and corporate functions.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.