Neiman Marcus Restaurant Server

About Neiman Marcus

Neiman Marcus is an established U.S. luxury department store renowned for a curated assortment of high-end fashion, accessories and lifestyle products and for creating exceptional customer experiences. The brand is positioned within the Saks Global portfolio and is recognized for elevated in-store activations, exclusive events and a service-led retail philosophy.

Role & Responsibilities

• Serve an assigned section of the dining area professionally and graciously.
• Use detailed knowledge of food preparation and culinary terminology to inform customers about menu items.
• Apply knowledge of wine, beer, spirits, and their technical and service procedures.
• Interact graciously with the public while handling multiple duties simultaneously.
• Participate in daily pre-shift meetings.
• Follow established accounting procedures for transactions, use authorized payment methods, and maintain knowledge of the POS system.
• Complete pre-shift, post-shift, daily, and weekly duties assigned by the supervisor.
• Perform duties that may involve lifting tables, chairs, highchairs, and other objects.
• Clean and maintain the restaurant and workstation.
• Maintain high hygiene standards, including a clean, pressed uniform and clothing and shoes, and clean, professionally styled hair and nails to avoid food-contamination risks.
• Maintain integrity in scheduling; clock in before and out after each scheduled shift; follow procedures for schedule and shift changes; take and clock out for applicable lunch breaks; and coordinate holidays, vacations, and other time off with management while considering restaurant needs.

Qualifications

• Experience serving food and beverages and following proper table-service guidelines.
• Ability to work autonomously.
• Motivated and results-driven.
• Thorough knowledge of service sequence and proper placement of table settings, food, and beverages according to the kitchen ticket and guidebook.
• Thorough knowledge of food preparation and culinary terminology.
• Ability to interact graciously with the public and handle multiple duties simultaneously.
• Exceptional customer-service and problem-solving skills.
• A collaborative “win together” mentality.
• Ability to stand, bend, climb stairs, and lift and carry 35 pounds.
• Willingness to work a flexible schedule based on business needs, including evenings, weekends, and holidays.

Skills

Experience

Experience serving food and beverages and following proper table-service guidelines.

Education

High school diploma or GED preferred.

Benefits

Comprehensive benefits package for eligible full-time employees, including medical, dental, and vision insurance; 401(k) retirement plan; basic and supplemental life insurance; disability insurance; additional voluntary benefits such as critical illness, hospital, and accident insurance; and an employee discount. Career advancement opportunities are also mentioned.

Culture

Neiman Marcus emphasizes an elevated, customer-centric retail culture where meticulous service and attention to detail define the in-store experience. The retailer promotes a collaborative environment with clear pathways for career progression across retail, distribution, digital and corporate functions.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.