Neiman Marcus Restaurant Server

About Neiman Marcus

Neiman Marcus is an established U.S. luxury department store renowned for a curated assortment of high-end fashion, accessories and lifestyle products and for creating exceptional customer experiences. The brand is positioned within the Saks Global portfolio and is recognized for elevated in-store activations, exclusive events and a service-led retail philosophy.

Role & Responsibilities

• Serve an assigned dining-area section in a professional and gracious manner.
• Use thorough food knowledge, including preparation methods and culinary terminology, to provide customers with detailed menu information.
• Apply knowledge of wine, beer and spirits, including technical and service procedures.
• Interact graciously with the public while handling multiple duties at once.
• Participate in daily pre-shift meetings.
• Follow established accounting procedures for all transactions, including authorized payment methods, and maintain knowledge of the POS system.
• Complete pre-shift, post-shift, daily and weekly duties assigned by the supervisor.
• Perform duties that may require lifting objects such as tables, chairs and highchairs.
• Clean and maintain the restaurant and workstation.
• Maintain the highest hygiene standards, including a clean, pressed uniform and clothing and shoes; keep hair and nails clean and professionally styled to avoid food-contamination risks.
• Exercise integrity in scheduling: clock in before and out after each scheduled shift, follow procedures for schedule and shift changes, and take and record applicable lunch breaks appropriately.
• Coordinate holidays, vacation and other time off with management while considering restaurant needs.

Qualifications

• High school diploma or GED preferred.
• Experience serving food and beverages and following proper table-service guidelines.
• Ability to work autonomously.
• Motivated and results-driven.
• Thorough knowledge of service sequence and proper placement of table settings, food and beverages as indicated by the kitchen ticket and guidebook.
• Thorough knowledge of food, including preparation methods and culinary terminology.
• Ability to interact graciously with the public and handle multiple duties simultaneously.
• Exceptional customer-service and problem-solving skills.
• A “win together” mentality.
• Ability to stand, bend, climb stairs, and lift and carry 35 pounds.
• Willingness to work a flexible schedule based on business needs, including evenings, weekends and holidays.

Skills

Education

High school diploma or GED preferred.

Compensation

The base compensation for this position ranges from USD 12 to USD 14.44 per hour.

Benefits

Eligible full-time employees receive medical, dental and vision coverage. Benefits for this position, subject to eligibility requirements, include medical, dental and vision insurance, a 401(k) retirement plan, basic and supplemental life insurance, disability insurance, and voluntary benefits such as critical illness, hospital and accident insurance. An employee discount is offered.

Culture

Neiman Marcus emphasizes an elevated, customer-centric retail culture where meticulous service and attention to detail define the in-store experience. The retailer promotes a collaborative environment with clear pathways for career progression across retail, distribution, digital and corporate functions.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.