Neiman Marcus Restaurant Server

About Neiman Marcus

Neiman Marcus is an established U.S. luxury department store renowned for a curated assortment of high-end fashion, accessories and lifestyle products and for creating exceptional customer experiences. The brand is positioned within the Saks Global portfolio and is recognized for elevated in-store activations, exclusive events and a service-led retail philosophy.

Neiman Marcus seeks a Restaurant Server to provide attentive, polished table service, demonstrate menu and beverage expertise, maintain dining-room readiness, and process guest payments accurately. The role is seasonal and part-time, with a flexible schedule including evenings, weekends, and holidays.

Role & Responsibilities

• Manage table pacing and engage with guests attentively, professionally, and graciously.
• Use comprehensive food-menu knowledge—including preparation methods, ingredients, and culinary terminology—to describe dishes, present daily specials, and address dietary restrictions.
• Apply foundational knowledge of premium wine, beer, and spirits to recommend pairings and deliver beverage service to technical standards.
• Complete assigned pre-shift, post-shift, daily, and weekly side-work duties.
• Follow brand guidelines for service sequence and place fine china, luxury glassware, and flatware correctly according to kitchen tickets.
• Clean, sanitize, and maintain server stations and active dining areas.
• Assist with dining-room setup as needed, safely moving or lifting tables, chairs, highchairs, and other service objects.
• Follow accounting procedures for guest transactions, accurately managing split checks and authorized payment methods in the POS system.
• Participate in daily pre-shift meetings covering daily covers, VIP reservations, and culinary updates.
• Maintain high personal hygiene and presentation standards, including a clean, pressed uniform and professionally groomed hair and nails, to prevent food contamination.
• Arrive on time, in proper uniform, and prepared with the tools needed for daily duties.
• Accurately record shift start and end times and coordinate timed meal breaks with the floor team.
• Follow restaurant procedures for schedule or shift changes and coordinate time-off requests proactively with management, prioritizing operational needs.

Qualifications

• High school diploma or GED preferred.
• Proven experience in a high-end, premium, or upscale food and beverage environment following strict table-service guidelines.
• Thorough knowledge of upscale service procedures, fine-dining table settings, and common culinary and beverage terminology.
• Exceptional customer-service and problem-solving skills, with the ability to engage graciously with premium clientele.
• Self-motivated, highly organized, detail-oriented, and committed to a collaborative team culture.
• Physical stamina for extended standing, walking, bending, and climbing stairs, and ability to lift and carry up to 35 pounds.
• Willingness to work a flexible schedule that includes evenings, weekends, and holidays.

Skills

Education

High school diploma or GED preferred.

Workplace

Benefits

Comprehensive benefits package for eligible full-time employees, including medical, vision, and dental coverage; medical, dental, and vision insurance; 401(k) retirement plan; basic and supplemental life insurance; disability insurance; voluntary critical illness, hospital, and accident insurance; and an employee discount.

Culture

Neiman Marcus emphasizes an elevated, customer-centric retail culture where meticulous service and attention to detail define the in-store experience. The retailer promotes a collaborative environment with clear pathways for career progression across retail, distribution, digital and corporate functions.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.