- Location
- 400 Northpark Cntr (View map)Dallas, TX 75225USA
- Employment
- Seasonal
- Seniority
- Entry-Level
- Compensation
- $18–20/hour
- Department
- Food & Beverage Service
- Posted
- Oct 23, 2026
About Neiman Marcus
Neiman Marcus is an established U.S. luxury department store renowned for a curated assortment of high-end fashion, accessories and lifestyle products and for creating exceptional customer experiences. The brand is positioned within the Saks Global portfolio and is recognized for elevated in-store activations, exclusive events and a service-led retail philosophy.
The Seasonal Restaurant Host welcomes and seats guests, manages reservations and dining room flow, supports service teams, and maintains front-of-house presentation and procedures at Mermaid Bar in Dallas. The position pays $18–$20 per hour, with starting pay based on market, experience, and other qualifications; the role includes flexible scheduling for evenings, weekends, and holidays.
Role & Responsibilities
- Welcome arriving and departing guests with professionalism and grace, maintaining an elegant and attentive presence at the host stand.
- Guide guests to tables and balance wait stations to support efficient front-of-house service flow.
- Organize daily reservations, maximize seating capacity during peak periods, and balance customer traffic to optimize restaurant pacing.
- Manage reservations for VIPs, regular clients, and special requests; respond to telephone inquiries about restaurant hours, daily specials, and private events using polished phone etiquette.
- Monitor dining room flow and server performance, communicating with management to support seamless guest service.
- Maintain the cleanliness, organization, and presentation of physical menus and menu covers.
- Follow established accounting procedures for host-related transactions and use the POS system for authorized payment methods.
- Participate in daily pre-shift meetings to stay informed about covers, culinary specials, and floor adjustments.
- Assist with dining room setup changes, including safely moving tables, chairs, or highchairs as needed.
- Maintain high standards of personal hygiene and presentation, including a clean, pressed uniform and professionally styled hair and nails.
- Follow the posted work schedule punctually and comply with established procedures for schedule or shift changes.
Qualifications
- High school diploma or GED preferred.
- Hands-on knowledge and experience with OpenTable or similar modern reservation software highly preferred.
- Exceptional oral and written communication skills, including polished telephone etiquette.
- Outstanding customer service and intuitive problem-solving skills, with the ability to interact graciously with the public in a fast-paced environment.
- Highly organized, detail-oriented, self-motivated, and collaborative, with a strong team mentality.
- Physical stamina to stand for extended periods, bend, climb stairs, and lift and carry up to 35 pounds.
- Willingness to work a flexible schedule, including evenings, weekends, and holidays.
Skills
Education
High school diploma or GED preferred.
Compensation
The base compensation for this position ranges from USD 18 to USD 20 per hour.
Benefits
Medical, dental, and vision insurance; 401(k) retirement plan; basic and supplemental life insurance; disability insurance; optional benefits including critical illness, hospital, and accident insurance; employee discount; career advancement opportunities.
Culture
Neiman Marcus emphasizes an elevated, customer-centric retail culture where meticulous service and attention to detail define the in-store experience. The retailer promotes a collaborative environment with clear pathways for career progression across retail, distribution, digital and corporate functions.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Neiman Marcus, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Dining Room Host», «Restaurant Guest Host», «Host and Reservations Coordinator», «Guest Services Host», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.