- Location
- Westchester New York USA
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Oct 21, 2026
About Neiman Marcus
Neiman Marcus is an established U.S. luxury department store renowned for a curated assortment of high-end fashion, accessories and lifestyle products and for creating exceptional customer experiences. The brand is positioned within the Saks Global portfolio and is recognized for elevated in-store activations, exclusive events and a service-led retail philosophy.
The Merchandise Operations Supervisor supports daily Neiman Marcus store operations, directing merchandise handling, fulfillment, inventory control, stockroom maintenance, and sales-event setup. The role requires at least one year of retail experience, basic MS Office proficiency, and schedule flexibility, including evenings, weekends, and holidays; certain roles involve lifting and carrying up to 35 pounds.
Role & Responsibilities
- Complete daily store operations and help direct leads and managers.
- Handle merchandise, transfers, and inbound and outbound freight processing.
- Fulfill, pack, and ship online and in-store customer orders.
- Place merchandise to ensure merchandise standards are followed.
- Process merchandise price changes and reticketing; sign and move products once marked.
- Handle reticketing, damages, out-of-stocks, and related inventory control processes.
- Oversee back stocking and stockroom organization and maintenance.
- Under the guidance and direction of Managers and Visual, merchandise products and set up sale events and signage while ensuring standards are followed.
- Support the setup and takedown of in-store events and activations.
- Follow all safety procedures on the dock and in all other work areas.
Qualifications
- At least 1 year of retail experience.
- Demonstrate flexibility in managing competing tasks with a “win together” mentality.
- Basic proficiency with the MS Office Product Suite.
- Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 35 pounds.
- Work a flexible schedule based on business needs, including evenings, weekends, and holidays.
Skills
Experience
At least 1 year of retail experience.
Workplace
This position is based in Westchester, New York, USA, within easy reach of New York City.
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Benefits
Eligible full-time employees receive medical, dental, and vision coverage; a 401(k) retirement plan; basic and supplemental life insurance; disability insurance; additional voluntary benefits, including critical illness, hospital, and accident insurance; and an employee discount. The role also offers exposure to career advancement opportunities across retail, distribution, digital, and corporate functions.
Culture
Neiman Marcus emphasizes an elevated, customer-centric retail culture where meticulous service and attention to detail define the in-store experience. The retailer promotes a collaborative environment with clear pathways for career progression across retail, distribution, digital and corporate functions.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Neiman Marcus, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Supervisor», «Merchandise Processing Supervisor», «Stockroom Operations Supervisor», «Inventory Operations Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.