- Address
- 100 Plaza Frontenac, St. Louis, MO 63131 View map
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $17.05–21.32/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 1, 2026
About Neiman Marcus
Neiman Marcus is an established U.S. luxury department store renowned for a curated assortment of high-end fashion, accessories and lifestyle products and for creating exceptional customer experiences. The brand is positioned within the Saks Global portfolio and is recognized for elevated in-store activations, exclusive events and a service-led retail philosophy.
Neiman Marcus seeks a Merchandise Operations Associate to support daily store operations including stocking, receiving, order fulfillment, and merchandise handling within a luxury retail environment. The position encompasses inventory management, packing and shipping of online and store orders, merchandise placement, price changes, backstock organization, and support for in-store events and activations. The associate reports to the Retail and Packhouse Operations (RPSO) Manager and works collaboratively to maintain merchandise standards while enhancing profitability and customer experience.
Role & Responsibilities
- Complete daily merchandise handling, transfers, and processing of inbound and outbound freight in coordination with team leadership
- Fulfill, pack, and ship online and store customer orders with accuracy and attention to detail
- Execute merchandise placements and ensure adherence to visual standards and store guidelines
- Process merchandise price changes, reticket items, update signage, and manage mark-downs under manager guidance
- Manage stockroom organization, backstock rotation, damages documentation, and related inventory control processes
- Support the setup and takedown of in-store events, seasonal activations, and promotional displays
- Maintain adherence to all safety procedures on dock areas and throughout operational zones
- Assist leads and managers with flexible task prioritization to support store profitability and customer experience
Qualifications
- Minimum 1+ year of retail experience
- Basic proficiency with Microsoft Office Product Suite
- Ability to lift and carry items up to 35 pounds regularly
- Flexibility to work a variable schedule including evenings, weekends, and holidays based on business requirements
- Strong organizational and multitasking capabilities with a collaborative mindset
Skills
Experience
1+ years of retail experience in a fast-paced, operational environment.
Compensation
The base compensation for this position ranges from USD 17.05 to USD 21.32 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, voluntary benefits (critical illness, hospital and accident insurance), employee discount
Culture
Neiman Marcus emphasizes an elevated, customer-centric retail culture where meticulous service and attention to detail define the in-store experience. The retailer promotes a collaborative environment with clear pathways for career progression across retail, distribution, digital and corporate functions.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Neiman Marcus, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Stock Operations Associate», «Retail Operations Specialist», «Merchandise Handler», «Receiving and Fulfillment Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.