Neiman Marcus Loss Prevention Investigator
- Employment
- Full-Time
- Seniority
- Mid-Level
- Compensation
- $21.53–26.91/hour
- Department
- Retail & Boutique Operations
- Posted
- May 5, 2026
About Neiman Marcus
Neiman Marcus is a premier luxury retailer renowned for a curated assortment, high-touch customer service and signature retail events. As part of Saks Global's portfolio of luxury retail and real estate assets, the brand operates across physical stores and digital channels and emphasizes elevated client experiences and brand stewardship.
Neiman Marcus — Loss Prevention Investigator in Plano, Texas. Hourly $21.53–$26.91; protect people, product and profits onsite.
Role & Responsibilities
- Maintain the general safety of customers, employees and the store by monitoring floor activity and responding to incidents.
- Conduct surveillance, monitoring and proactive loss prevention activities to detect indicators of internal and external theft and fraud.
- Perform external and internal investigations, documenting findings comprehensively and maintaining chain-of-evidence procedures.
- Prepare and complete incident reports related to theft, merchandise recoveries, accidents and audit findings.
- Reduce and control inventory loss through audits, training and collaboration with operations teams.
- Support and participate in store operations programs and emergency response when required.
Qualifications
- Minimum of 1 year of experience in loss prevention, asset protection or a closely related investigative role.
- Customer-focused mindset with the ability to protect a luxury retail environment while preserving the client experience.
- Strong verbal and written communication skills and demonstrated report-writing capability.
- Investigative aptitude and conflict-management skills; able to de-escalate situations and manage confrontations calmly.
- Basic proficiency with computer software and record-keeping systems.
- Ability to adapt to changes in direction and respond to unexpected situations; eligible to work on-site and pass any required background checks.
Skills
Experience
At least 1 year of hands-on experience in loss prevention or asset protection, including surveillance, investigations and reporting within a retail environment.
Education
High school diploma or equivalent; vocational training or coursework in criminal justice, security or loss prevention is preferred.
Workplace
The successful candidate will be located in Plano, Texas, USA, with easy access to Dallas.
Compensation
The base compensation for this position ranges from USD 21.53 to USD 26.91 per hour.
Benefits
Medical insurance; dental insurance; vision insurance; 401(k) retirement plan; basic and supplemental life insurance; disability insurance; voluntary benefits (critical illness, hospital and accident insurance); employee discount.
Culture
Neiman Marcus fosters a high-touch, client-centric culture that values exceptional service, brand curation and retail innovation. As part of Saks Global, the workplace offers exposure to a multi-brand luxury ecosystem with opportunities for cross-functional career mobility during a period of strategic growth and transformation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Neiman Marcus, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Asset Protection Investigator», «Loss Prevention Specialist», «Asset Protection Specialist», «Retail Loss Investigator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.