- Location
- 3393 Peachtree Rd NE (View map)Atlanta, GA 30326USA
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 2, 2026
About Neiman Marcus
Neiman Marcus is an established U.S. luxury department store renowned for a curated assortment of high-end fashion, accessories and lifestyle products and for creating exceptional customer experiences. The brand is positioned within the Saks Global portfolio and is recognized for elevated in-store activations, exclusive events and a service-led retail philosophy.
The Brand Ambassador represents Jo Malone as the face of the brand, driving category sales through product expertise, client development, associate training, and partnership with vendors and leadership. The role requires at least 2 years of selling experience with like products and includes an employee discount and benefits for eligible employees.
Role & Responsibilities
- Drive sales for the brand in a specific category.
- Develop and execute strategies to drive overall brand sales.
- Develop and execute strategies to acquire new clients and expand sales to existing clients, meeting or exceeding individual sales goals.
- Partner with leadership to develop a strategic plan supporting the overall Local Business Development Plan.
- Execute category strategies for the brand developed by the Brand Manager or General Manager.
- Demonstrate expertise in the customer base, including knowledge of top customers.
- Coordinate special orders, reserves, and product movement between stores to fulfil customer requests.
- Reinforce shortage awareness and adherence to standard operating procedures to support area profitability.
- Coordinate department efforts to maximize special events and trunk show focus days.
- Educate and train associates on technical product aspects, including construction, fabrication, and design.
- Use the Monthly Recap Form to provide the corporate buying office and vendor with feedback on specific needs, opportunities, sizing, and customer requests to inform future growth.
- Act as a liaison between the department and vendor representatives.
- Share technical product knowledge to educate customers on product characteristics.
- Model the highest customer service standards for Sales Associates.
- Handle additional responsibilities as needed.
Qualifications
- At least 2 years of selling experience with like products.
- Excellent selling and client-building skills.
- Ability to communicate a clear vision effectively.
- Ability to drive positive outcomes through objectives and measures, with strong networking and relationship-management capabilities.
- Training skills and basic math skills to interpret reports, understand individual and product-line goals, and develop supporting selling strategies.
Skills
Experience
At least 2 years of selling experience with like products.
Workplace
The successful candidate will be located in Atlanta, Georgia, USA.
Explore jobs in Georgia or in the USA.
Benefits
Eligible employees receive medical, dental, and vision insurance; a 401(k) retirement plan; basic and supplemental life insurance; disability insurance; voluntary benefits including critical illness, hospital, and accident insurance; and an employee discount. Eligible full-time employees receive a comprehensive benefits package.
Culture
Neiman Marcus emphasizes an elevated, customer-centric retail culture where meticulous service and attention to detail define the in-store experience. The retailer promotes a collaborative environment with clear pathways for career progression across retail, distribution, digital and corporate functions.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Neiman Marcus, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Brand Sales Specialist», «Brand Representative», «Product Sales Ambassador», «Brand Client Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.