Neiman Marcus Beauty Sales Manager

About Neiman Marcus

Neiman Marcus is an established U.S. luxury department store renowned for a curated assortment of high-end fashion, accessories and lifestyle products and for creating exceptional customer experiences. The brand is positioned within the Saks Global portfolio and is recognized for elevated in-store activations, exclusive events and a service-led retail philosophy.

Role & Responsibilities

• Establish and maintain strategic client relationships with Business Managers and Beauty Advisors to drive sales and event goals while maximizing repeat business
• Coach and develop the selling team on clienteling techniques, product expertise, and customer service excellence across all beauty brands
• Oversee onboarding, training, ongoing education, and performance management of the beauty sales team
• Leverage technology platforms and clienteling tools to strengthen client relationships and drive targeted recommendations based on purchase history
• Facilitate in-store events and initiatives to enhance client engagement and increase wallet share
• Diagnose client spend patterns and identify opportunities to expand engagement and cross-brand wallet penetration
• Build and execute new client acquisition strategies through marketing, social media outreach, referral programs, and community networking
• Maintain high floor presence to resolve client issues, coach the selling force, and support general store operations
• Foster an inclusive and collaborative team culture with clear communication of performance drivers and expected behaviors
• Participate in opening and closing procedures and support day-to-day selling floor operations
• Develop succession plans and identify top talent for future advancement opportunities within the organization

Qualifications

• Proven track record of achieving and exceeding sales targets in luxury retail environment
• Demonstrated ability to lead, coach, and develop a high-performing sales team
• Strong expertise in beauty, skincare, and luxury brand knowledge
• Proficiency with clienteling platforms, point-of-sale systems, and digital customer relationship tools
• Excellent communication and interpersonal skills with ability to build rapport across all levels
• Experience with employee performance management and conflict resolution

Skills

Experience

Several years of progressive sales experience in luxury retail or prestige beauty, including demonstrated success in a supervisory or management capacity leading and coaching sales teams.

Education

High school diploma or equivalent; college degree preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 17 to USD 25.30 per hour.

Benefits

Comprehensive benefits package for eligible full-time employees including medical, dental, and vision insurance; 401(k) retirement plan; basic and supplemental life insurance; disability insurance; employee discount; and additional voluntary benefits such as critical illness, hospital, and accident insurance.

Culture

Neiman Marcus emphasizes an elevated, customer-centric retail culture where meticulous service and attention to detail define the in-store experience. The retailer promotes a collaborative environment with clear pathways for career progression across retail, distribution, digital and corporate functions.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.