Neiman Marcus Beauty Sales Manager

About Neiman Marcus

Neiman Marcus is an established U.S. luxury department store renowned for a curated assortment of high-end fashion, accessories and lifestyle products and for creating exceptional customer experiences. The brand is positioned within the Saks Global portfolio and is recognized for elevated in-store activations, exclusive events and a service-led retail philosophy.

Role & Responsibilities

• Oversee client development initiatives including relationship-building, appointment planning, and personalized product recommendations to maximize customer lifetime value and repeat business
• Coach and develop a team of Business Managers and Beauty Advisors on clienteling techniques, selling behaviors, product knowledge, and service excellence standards
• Leverage clienteling platforms and data analytics to identify client spend patterns, growth opportunities, and wallet share expansion
• Facilitate brand education and intersell training programs to build comprehensive beauty expertise across all product categories and vendors
• Drive new client acquisition through targeted marketing, social media engagement, referral programs, and networking initiatives
• Maintain high visibility on the selling floor to mentor team members, resolve customer issues, and support day-to-day operational execution
• Manage team onboarding, ongoing education, performance evaluations, and succession planning to build a high-performing workforce
• Participate in opening and closing procedures and ensure compliance with operational protocols
• Foster an inclusive team culture emphasizing collaboration, accountability, and alignment with Saks Fifth Avenue brand values

Qualifications

• Proven experience in luxury retail management with demonstrated success in sales leadership and team development
• Expert-level knowledge of beauty and skincare products and categories
• Strong proficiency with clienteling platforms and retail technology systems
• Excellent interpersonal and communication skills with ability to build relationships across multiple stakeholder groups
• Demonstrated ability to analyze customer data and translate insights into actionable business strategies
• Track record of recruiting, hiring, and retaining high-performing sales talent

Skills

Experience

Prior experience as a sales manager or beauty department leader in luxury retail or premium beauty environments is required. Candidates should demonstrate a history of exceeding sales targets, developing sales talent, and building client loyalty in a brand-focused setting.

Education

High school diploma or equivalent required; bachelor's degree preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 13 to USD 18 per hour.

Benefits

Medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, voluntary benefits (critical illness, hospital and accident insurance), employee discount.

Culture

Neiman Marcus emphasizes an elevated, customer-centric retail culture where meticulous service and attention to detail define the in-store experience. The retailer promotes a collaborative environment with clear pathways for career progression across retail, distribution, digital and corporate functions.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.