- Location
- 2705 W Big Beaver Rd (View map)Troy, MI 48084USA
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 4, 2026
About Neiman Marcus
Neiman Marcus is an established U.S. luxury department store renowned for a curated assortment of high-end fashion, accessories and lifestyle products and for creating exceptional customer experiences. The brand is positioned within the Saks Global portfolio and is recognized for elevated in-store activations, exclusive events and a service-led retail philosophy.
The Beauty Advisor delivers personalized cosmetics consultations and professional facials, develops client relationships and sales, supports events and team education, and maintains the counter and treatment areas. The role requires an esthetician license, retail and sales experience, and schedule flexibility for evenings, weekends and holidays. The listed salary range is $19.16–$23.95 and varies by geographic location, experience and other job-related factors.
Role & Responsibilities
- Deliver outstanding customer service and build individual and vendor-line sales, establish and maintain customer relationships, work effectively with team members, and open new Neiman Marcus accounts.
- Follow company standards and procedures, participate in in-house training programs, and support pre-booked facial consultation events.
- Maintain a properly merchandised counter and proficiently close retail sales, using the Neiman Marcus clienteling system to develop and manage an independent business.
- Model the Neiman Marcus Principles: Greet, Relate, Exceed, Attend and Thank.
- Achieve and exceed individual, vendor-line, event, and department daily and monthly sales goals.
- Represent the brand and department while maintaining high customer-service standards and strong customer relationships.
- Serve as a positive liaison between Neiman Marcus and the designated Account Executive.
- Use Neiman Marcus’s online clienteling resource to record client information and preferences and drive business.
- Deliver an exceptional customer experience from initial approach and product application through sale closure and follow-up.
- Keep the counter clean, tidy and welcoming.
- Perform professional facials tailored to client needs.
- Provide consultations, review available services with clients, and complete client records after each service to support follow-up and retention.
- Act as a liaison between clients and Beauty Ambassadors.
- Educate the store team on focus products, launches and spa trends.
- Maintain treatment-room and common-area cleanliness.
- Assist with stock management and communicate opportunities related to trends.
Qualifications
- At least 1 year of retail experience, preferably in a customer-focused cosmetics environment; 6 months or more is also stated.
- Demonstrated successful sales experience exceeding quota.
- Ability to work in a fast-paced, team-oriented environment requiring substantial multitasking with minimal supervision.
- Ability to learn and use Neiman Marcus proprietary online clienteling tools and software.
- Attention to detail, initiative and a positive approach to the work environment.
- Ability to collaborate with others and work independently to drive business.
- Sound business judgment and organizational ability.
- Professional makeup and treatment consultation and application skills.
- Esthetician license.
- Excellent oral and written communication skills.
- Proficiency with iPhone, computers and systems.
- Willingness to work a flexible schedule based on business needs, including evenings, weekends and holidays.
Skills
Experience
At least 1 year of retail experience, preferably in a customer-focused cosmetics environment; 6 months or more is also stated.
Workplace
The role is situated in Troy, Michigan, USA — conveniently close to Detroit.
Explore jobs in Michigan or in the USA.
Benefits
Medical, dental and vision insurance; 401(k) retirement plan; basic and supplemental life insurance; disability insurance; additional voluntary benefits, including critical illness, hospital and accident insurance; employee discount; and career advancement opportunities. Benefits are subject to eligibility requirements.
Culture
Neiman Marcus emphasizes an elevated, customer-centric retail culture where meticulous service and attention to detail define the in-store experience. The retailer promotes a collaborative environment with clear pathways for career progression across retail, distribution, digital and corporate functions.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Neiman Marcus, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Advisor», «Cosmetics Advisor», «Skincare Advisor», «Beauty Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.