Neiman Marcus Beauty Advisor

About Neiman Marcus

Neiman Marcus is an established U.S. luxury department store renowned for a curated assortment of high-end fashion, accessories and lifestyle products and for creating exceptional customer experiences. The brand is positioned within the Saks Global portfolio and is recognized for elevated in-store activations, exclusive events and a service-led retail philosophy.

The Beauty Advisor drives individual and vendor-line cosmetics sales, develops client relationships through Neiman Marcus’s clienteling tools, and delivers consultations, applications and follow-up while maintaining counter standards. The role is full-time and includes sales goals, facial consultation events and in-house training.

Role & Responsibilities

• Deliver outstanding customer service and exceptional customer experiences throughout the consultation, product application, sale and follow-up.
• Build individual and vendor-line sales volumes, meet and exceed personal, event, and department sales goals, and drive individual business.
• Establish and maintain customer relationships, acting as a brand expert and department representative.
• Represent Neiman Marcus positively in interactions with the designated Account Executive.
• Use Neiman Marcus’s online clienteling resource to record and maintain client information and preferences.
• Maintain a clean, tidy and welcoming cosmetics counter and ensure it is properly merchandised.
• Work effectively with team members and establish new Neiman Marcus accounts.
• Adhere consistently to company standards and procedures and model the Neiman Marcus Principles: Greet, Relate, Exceed, Attend and Thank.
• Participate in in-house training programs and pre-booked facial consultation events.
• Proficiently close retail sales.

Qualifications

• At least 1 year of retail experience, preferably in a customer-focused cosmetics environment.
• A demonstrated record of successful sales performance, including exceeding quota.
• Ability to work in a fast-paced, team-oriented environment requiring substantial multitasking with minimal supervision.
• Ability to learn and use Neiman Marcus proprietary online clienteling tools and software.
• Attention to detail, initiative and a positive approach to the work environment.
• Ability to work collaboratively and independently to drive a successful business.
• Sound business judgment and organizational ability.
• Ability to provide professional makeup and treatment consultations and applications.

Skills

Experience

At least 1 year of retail experience, preferably in a customer-focused cosmetics environment.

Workplace

Compensation

The base compensation for this position ranges from USD 10 to USD 25 per hour.

Benefits

Medical, dental and vision insurance; 401(k) retirement plan; basic and supplemental life insurance; disability insurance; voluntary benefits including critical illness, hospital and accident insurance; employee discount.

Culture

Neiman Marcus emphasizes an elevated, customer-centric retail culture where meticulous service and attention to detail define the in-store experience. The retailer promotes a collaborative environment with clear pathways for career progression across retail, distribution, digital and corporate functions.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.