Neiman Marcus Beauty Advisor

About Neiman Marcus

Neiman Marcus is an established U.S. luxury department store renowned for a curated assortment of high-end fashion, accessories and lifestyle products and for creating exceptional customer experiences. The brand is positioned within the Saks Global portfolio and is recognized for elevated in-store activations, exclusive events and a service-led retail philosophy.

The Beauty Advisor at Neiman Marcus drives individual and vendor-line sales through personalized cosmetics service, client relationships, clienteling and facial consultation events, while maintaining counter presentation and meeting sales goals. This is a full-time role with an hourly salary range of $10.00–$17.10; compensation varies by location and experience.

Role & Responsibilities

• Provide outstanding customer service and build individual and vendor-line sales volumes.
• Establish and maintain customer relationships, work effectively with team members, and establish new Neiman Marcus accounts while adhering to company standards and procedures.
• Participate in in-house training programs and pre-booked facial consultation events.
• Maintain a properly merchandised counter and proficiently close retail sales.
• Use the Neiman Marcus clienteling system to drive personal business and success.
• Model the Neiman Marcus Principles: Greet, Relate, Exceed, Attend and Thank.
• Achieve and exceed individual, vendor-line, event and department daily and monthly sales goals.
• Represent the brand and department as an expert while developing excellent customer relationships and maintaining a consistently high level of service.
• Maintain a positive image as the liaison between Neiman Marcus and the designated Account Executive.
• Record and maintain client information and preferences using Neiman Marcus's online clienteling resource tool.
• Deliver an exceptional customer experience from initial approach and product application through sale closing and follow-up.
• Maintain counter standards and ensure the selling area is clean, tidy and welcoming.

Qualifications

• At least 1 year of retail experience, preferably in a customer-focused cosmetics environment.
• Demonstrated successful sales experience exceeding quota.
• Ability to work effectively in a fast-paced, team-oriented environment requiring substantial multitasking with minimal supervision.
• Ability to learn and use online clienteling tools and software proprietary to Neiman Marcus.
• Attention to detail, initiative and a positive approach to the work environment.
• Ability to collaborate with others and work independently to drive a successful business.
• Sound business judgment and organizational ability.
• Ability to provide professional makeup and treatment consultations and application.

Skills

Experience

Minimum 1 year of retail experience, preferably in a customer-focused cosmetics environment.

Workplace

Compensation

The base compensation for this position ranges from USD 10 to USD 17.10 per hour.

Benefits

Medical, dental and vision insurance; 401(k) retirement plan; basic and supplemental life insurance; disability insurance; voluntary benefits including critical illness, hospital and accident insurance; employee discount; career advancement opportunities.

Culture

Neiman Marcus emphasizes an elevated, customer-centric retail culture where meticulous service and attention to detail define the in-store experience. The retailer promotes a collaborative environment with clear pathways for career progression across retail, distribution, digital and corporate functions.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.