Neiman Marcus Beauty Advisor

About Neiman Marcus

Neiman Marcus is an established U.S. luxury department store renowned for a curated assortment of high-end fashion, accessories and lifestyle products and for creating exceptional customer experiences. The brand is positioned within the Saks Global portfolio and is recognized for elevated in-store activations, exclusive events and a service-led retail philosophy.

Role & Responsibilities

• Deliver outstanding customer service and build individual and vendor-line sales volumes.
• Establish and maintain customer relationships, develop new Neiman Marcus accounts, and work effectively with team members while following company standards and procedures.
• Participate in in-house training programs and pre-booked facial consultation events; maintain a properly merchandised counter and close retail sales.
• Use Neiman Marcus’s clienteling system to drive individual business and success.
• Model the Neiman Marcus Principles: Greet, Relate, Exceed, Attend and Thank.
• Achieve and exceed individual, vendor-line, event, and department daily and monthly sales goals.
• Represent the brand as an expert and the department representative while maintaining a consistently high level of customer service and developing excellent customer relationships.
• Maintain a positive image as the liaison between Neiman Marcus and the designated Account Executive.
• Use Neiman Marcus’s online clienteling resource tool to record and maintain client information and preferences.
• Create an exceptional customer experience from initial approach and product application through sale closure and follow-up.
• Keep the counter clean, tidy and welcoming.

Qualifications

• At least 1 year of retail experience, preferably in a customer-focused cosmetics environment.
• Demonstrated successful sales experience exceeding quota.
• Ability to work effectively in a fast-paced, team-oriented environment requiring substantial multitasking with minimal supervision.
• Ability to learn and use online clienteling tools and software proprietary to Neiman Marcus.
• Attention to detail, initiative and a positive approach to the work environment.
• Ability to work well with others and independently to drive a successful business.
• Sound business judgment and organizational ability.
• Ability to provide professional makeup and treatment consultations and applications.

Skills

Experience

At least 1 year of retail experience, preferably in a customer-focused cosmetics environment.

Benefits

Eligible full-time employees receive medical, dental and vision insurance, a 401(k) retirement plan, basic and supplemental life insurance, disability insurance, additional voluntary benefits including critical illness, hospital and accident insurance, and an employee discount.

Culture

Neiman Marcus emphasizes an elevated, customer-centric retail culture where meticulous service and attention to detail define the in-store experience. The retailer promotes a collaborative environment with clear pathways for career progression across retail, distribution, digital and corporate functions.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.