Neiman Marcus Beauty Advisor

About Neiman Marcus

Neiman Marcus is an established U.S. luxury department store renowned for a curated assortment of high-end fashion, accessories and lifestyle products and for creating exceptional customer experiences. The brand is positioned within the Saks Global portfolio and is recognized for elevated in-store activations, exclusive events and a service-led retail philosophy.

Role & Responsibilities

• Model the Neiman Marcus Principles: Greet, Relate, Exceed, Attend and Thank.
• Achieve and exceed individual, vendor-line and event sales goals, as well as daily and monthly department sales goals.
• Deliver consistently high customer service, building and maintaining excellent client relationships as the brand expert and department representative.
• Represent Neiman Marcus positively in interactions with the designated Account Executive.
• Use Neiman Marcus’ online clienteling tool to record and maintain client information and preferences to grow personal business.
• Provide an exceptional customer experience from initial approach and product application through closing the sale and follow-up.
• Maintain a clean, tidy and welcoming counter and selling area.
• Provide professional makeup and treatment consultations and applications.
• Build individual and vendor-line sales volumes, establish and maintain customer relationships, work effectively with team members, and establish new Neiman Marcus accounts.
• Participate in in-house training programs and pre-booked facial consultation events, maintain a properly merchandised counter, and close retail sales proficiently.
• Drive personal business using Neiman Marcus’ clienteling system while consistently adhering to company standards and procedures.

Qualifications

• At least 1 year of retail experience, preferably in a customer-focused cosmetics environment.
• Demonstrated successful sales experience, including exceeding quota.
• Ability to work effectively in a fast-paced, team-oriented environment involving extensive multitasking with minimal supervision.
• Ability to learn and use Neiman Marcus proprietary online clienteling tools and software.
• Attention to detail, initiative, and a positive approach to the work environment.
• Ability to collaborate with others and work independently to build a successful business.
• Sound business judgment and organizational ability.
• Ability to provide professional makeup and treatment consultations and applications.

Skills

Experience

At least 1 year of retail experience, preferably in a customer-focused cosmetics environment.

Compensation

The base compensation for this position ranges from USD 13 to USD 18 per hour.

Benefits

For eligible full-time employees: medical, dental and vision insurance; 401(k) retirement plan; basic and supplemental life insurance; disability insurance; additional voluntary benefits, including critical illness, hospital and accident insurance; and an employee discount. Career advancement opportunities are available across retail, distribution, digital and corporate functions.

Culture

Neiman Marcus emphasizes an elevated, customer-centric retail culture where meticulous service and attention to detail define the in-store experience. The retailer promotes a collaborative environment with clear pathways for career progression across retail, distribution, digital and corporate functions.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.