Neiman Marcus Beauty Advisor

About Neiman Marcus

Neiman Marcus is an established U.S. luxury department store renowned for a curated assortment of high-end fashion, accessories and lifestyle products and for creating exceptional customer experiences. The brand is positioned within the Saks Global portfolio and is recognized for elevated in-store activations, exclusive events and a service-led retail philosophy.

The Beauty Advisor drives individual and vendor-line sales, builds client relationships and delivers personalized cosmetics consultations and service at Neiman Marcus. Responsibilities include sales and event goals, clienteling, counter merchandising, facial consultation events and in-house training. Full-time position.

Role & Responsibilities

• Model Neiman Marcus Principles: Greet, Relate, Exceed, Attend and Thank.
• Achieve and exceed individual, vendor-line, event, and department daily and monthly sales goals.
• Deliver consistently exceptional customer service by developing strong customer relationships as the brand expert and department representative.
• Represent Neiman Marcus positively in dealings with the designated Account Executive.
• Use Neiman Marcus’s online clienteling tool to record and maintain client information and preferences, driving individual business.
• Provide an exceptional customer experience from initial approach and product application through sale closure and customer follow-up.
• Maintain a clean, tidy, welcoming and properly merchandised counter.
• Build individual and vendor-line sales volumes, establish and maintain customer relationships, work effectively with team members, and develop new Neiman Marcus accounts.
• Participate in in-house training programs and pre-booked facial consultation events.
• Proficiently close retail sales and take ownership of individual business and success.

Qualifications

• At least 1 year of retail experience, preferably in a customer-focused cosmetics environment.
• Demonstrated successful sales experience and a record of exceeding quota.
• Ability to work effectively in a fast-paced, team-oriented environment requiring substantial multitasking and minimal supervision.
• Ability to learn and use Neiman Marcus proprietary online clienteling tools and software.
• Attention to detail, initiative, and a positive approach to the workplace.
• Ability to collaborate with others and work independently to drive a successful business.
• Sound business judgment and organizational ability.
• Professional makeup and treatment consultation and application skills.

Skills

Experience

At least 1 year of retail experience, preferably in a customer-focused cosmetics environment.

Compensation

The base compensation for this position ranges from USD 15 to USD 23.10 per hour.

Benefits

Medical, dental and vision insurance; 401(k) retirement plan; basic and supplemental life insurance; disability insurance; voluntary benefits including critical illness, hospital and accident insurance; and an employee discount. Eligible full-time employees receive a comprehensive benefits package.

Culture

Neiman Marcus emphasizes an elevated, customer-centric retail culture where meticulous service and attention to detail define the in-store experience. The retailer promotes a collaborative environment with clear pathways for career progression across retail, distribution, digital and corporate functions.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.