Neiman Marcus Beauty Advisor

About Neiman Marcus

Neiman Marcus is an established U.S. luxury department store renowned for a curated assortment of high-end fashion, accessories and lifestyle products and for creating exceptional customer experiences. The brand is positioned within the Saks Global portfolio and is recognized for elevated in-store activations, exclusive events and a service-led retail philosophy.

Role & Responsibilities

• Provide outstanding customer service and build individual and vendor-line sales volumes.
• Establish and maintain customer relationships, work effectively with team members, and establish new Neiman Marcus accounts while adhering to company standards and procedures.
• Participate in in-house training programs and pre-booked facial consultation events, maintain a properly merchandised counter, and close retail sales proficiently.
• Use the Neiman Marcus clienteling system to drive personal business and success.
• Model Neiman Marcus Principles: Greet, Relate, Exceed, Attend and Thank.
• Achieve and exceed individual and vendor-line sales goals, event sales goals, and department daily and monthly sales goals.
• Maintain a high level of customer service by developing customer relationships as the brand expert and department representative.
• Maintain a positive image as a liaison between Neiman Marcus and the designated Account Executive.
• Use Neiman Marcus’s online clienteling resource to record and maintain client information and preferences.
• Deliver an exceptional customer experience from initial approach and application through sale closing and follow-up.
• Maintain counter standards and ensure the selling area is clean, tidy, and welcoming.

Qualifications

• At least 1 year of retail experience, preferably in a customer-focused cosmetics environment.
• Demonstrated successful sales experience exceeding quota.
• Ability to work in a fast-paced, team-oriented environment requiring multitasking with minimal supervision.
• Ability to learn and use Neiman Marcus proprietary online clienteling tools and software.
• Attention to detail, initiative, and a positive approach to the work environment.
• Ability to work well with others and independently to drive a successful business.
• Sound business judgment and organizational ability.
• Ability to provide professional makeup and treatment consultation and application.

Skills

Experience

At least 1 year of retail experience, preferably in a customer-focused cosmetics environment.

Benefits

Medical, dental, and vision insurance; 401(k) retirement plan; basic and supplemental life insurance; disability insurance; voluntary benefits including critical illness, hospital, and accident insurance; employee discount; career advancement opportunities.

Culture

Neiman Marcus emphasizes an elevated, customer-centric retail culture where meticulous service and attention to detail define the in-store experience. The retailer promotes a collaborative environment with clear pathways for career progression across retail, distribution, digital and corporate functions.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.