Neiman Marcus Beauty Advisor

About Neiman Marcus

Neiman Marcus is an established U.S. luxury department store renowned for a curated assortment of high-end fashion, accessories and lifestyle products and for creating exceptional customer experiences. The brand is positioned within the Saks Global portfolio and is recognized for elevated in-store activations, exclusive events and a service-led retail philosophy.

A luxury beauty specialist within Neiman Marcus's perfumes and cosmetics division, the Beauty Advisor drives sales and customer relationships across an assigned brand line while embodying the retailer's principles of personalized service. Reporting to the Cosmetics Selling Manager, the role combines direct customer engagement, clienteling system management, counter merchandising, and individual sales performance accountability across multiple vendor lines and special events.

Role & Responsibilities

• Model Neiman Marcus service principles (Greet, Relate, Exceed, Attend, Thank) consistently throughout all customer interactions
• Achieve and exceed individual and vendor line sales goals, event sales targets, and departmental daily and monthly objectives
• Develop and maintain superior customer relationships by serving as a knowledgeable brand expert and departmental representative
• Utilize Neiman Marcus's proprietary clienteling system to record, organize, and leverage customer information and preferences to drive personal business development
• Provide exceptional customer experience from initial approach through product consultation, application, closing the sale, and follow-up engagement
• Maintain counter standards by ensuring the selling area is clean, organized, and welcoming
• Coordinate with designated Account Executives to maintain positive brand relationships and liaison responsibilities
• Participate in in-house training programs and pre-booked facial consultation events to deepen product knowledge and customer engagement

Qualifications

• Minimum 1 year of retail experience, preferably in a customer-focused cosmetics or beauty environment
• Demonstrated successful sales performance with proven ability to exceed quota
• Professional makeup application and skincare consultation capabilities
• Proficiency with online clienteling tools and ability to learn proprietary software systems
• Strong organizational abilities and sound business judgment
• Ability to thrive in fast-paced, team-oriented environments with minimal supervision
• Excellent multitasking capabilities and attention to detail

Skills

Experience

Minimum 1 year of retail experience in a customer-focused environment, preferably within cosmetics, beauty, or luxury fashion. Proven track record of exceeding individual sales quotas in a commission-based or goal-driven retail setting.

Education

No formal education requirement specified; however, training in makeup artistry, skincare consultation, or beauty retail is advantageous.

Workplace

Compensation

The base compensation for this position ranges from USD 10 to USD 17.10 per hour.

Benefits

Medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, employee discount, and additional voluntary benefits (critical illness, hospital and accident insurance).

Culture

Neiman Marcus emphasizes an elevated, customer-centric retail culture where meticulous service and attention to detail define the in-store experience. The retailer promotes a collaborative environment with clear pathways for career progression across retail, distribution, digital and corporate functions.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.